Pathways Consulting Group · 20 hours ago
ServiceNow Senior Development Consultant
NYC Metro Area
Full-time
Onsite
Mid, Senior Level
2+ years expPathways Consulting Group is an Elite ServiceNow Partner specializing in Enterprise Service Management (ESM). They are seeking a Senior Development Consultant to participate in all stages of the software development lifecycle, developing and configuring features of the ServiceNow platform while engaging with clients and mentoring junior consultants.
ConsultingInformation Technology
Responsibilities
Proactively and independently master the latest ServiceNow releases and stay current on all future releases
Provide release support during deployments
Work with Principal Development Consultants to refine development and architecture skills
Maintain ServiceNow Certified Implementation Specialist – ITSM
Maintain ServiceNow Administrator certification
Maintain Application Development Consultant certification
Work towards and obtain a ServiceNow Implementation Specialist certification in another functional area
Maintain working knowledge of PowerShell, JavaScript, Jelly, Angular, and other currently relevant ServiceNow technologies
Be able to implement Single Sign On, LDAP, and Active directory from a ServiceNow and identity access management perspective
Be able to integrate ServiceNow with external APIs through web services (SOAP and REST)
Develop and maintain APIs and integrations with third-party systems
Translate business requirements into technical requirements
Document technical requirements and provide solutions in the SDLC
Be point of escalation for any development issues on any effort they have designed/solutioned
Research industry trends and make recommendations to management and/or leadership regarding new technologies and service offerings
Raise concerns or issues to either Client Care Consultant, Service Delivery Manager, or direct manager
Work with Client on estimating level of effort for requirements to obtain client approval
Upon client approval, the Senior Development Consultant will solution functional requirements to fulfill acceptance criteria
Develop solutions within the expected timeframe provided
Lead code reviews and ensure adherence to development standards
Raise concerns or issues to the Client immediately
Develop solutions of assigned stories or scrum tasks within the current sprint
Lead Client efforts
Qualification
Required
2-3 years experience as a ServiceNow System Administrator and Developer
2-3 years experience with IT Service Management tools
2-3 years experience with JavaScript
Trusted advisor to Client
Demonstrated technical expertise in web technology and the ability to learn new technology
Exceptional communication and presentation skills to include technical and business concepts
Demonstrated experience in supporting sales campaigns to enterprise customers
Background in ITIL, Service Management, Asset Management, IT Management, IT Operations
Extensive demonstration experience covering technical and value needs
Experienced in programming languages or developing platform applications
Certified implementation specialist in IT service management
Current CSA certification
Application Development Consultant Certification
Preferred
1+ years strong pre-sales experience, particularly with ITSM experience preferred (Tool and business process)
Benefits
Paid and sick time off
Vacation time
Medical, dental, and vision insurance
401(k) plan with employer contribution
FSA/HSA
Company sponsored STD/LTD and life insurance
Company
Pathways Consulting Group
Pathways Consulting Group is a Certified Women's Owned Business Enterprise and a ServiceNow Elite Partner.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mary Manzo
Chief Executive Officer
Company data provided by crunchbase