Hexaware Technologies · 7 hours ago
Microsoft 365 Engineer Copilot
Hexaware Technologies is a leading global IT Services company focused on digital transformation and innovation. They are seeking a Microsoft 365 Engineer Copilot to provide architecture, design, configuration, and operational support for Microsoft Teams and related applications, as well as managing Microsoft 365 Copilot functionalities.
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Responsibilities
Provide architecture, design, configuration, and operational support for Microsoft Teams (excluding voice) including policies, governance, tenant configuration, and integration with other systems
Configure and manage Teams-integrated applications such as Planner, Microsoft Lists, and other collaboration apps
Lead configuration, policy management, and operational support for Microsoft 365 Copilot and Copilot Agent
Provide escalation support for Teams Chat and Teams Collaboration incidents, working directly with end users and vendors to drive resolution
Provide escalation and advanced troubleshooting support for Copilot-related issues
Qualification
Required
Proven deep understanding of Microsoft Teams architecture (non-voice), including tenant configuration, policies, lifecycle management, and security controls
Hands-on experience configuring and managing Microsoft 365 Copilot and Copilot Agent, including policy and governance configurations
Practical experience with Teams-integrated apps such as Planner and Microsoft Lists
Experience with Microsoft Purview for information governance and compliance configurations relevant to Teams and M365
Demonstrated experience in escalation support and troubleshooting for Teams collaboration and Copilot—working with end users and coordinating with vendor/Microsoft support
Strong written and verbal communication skills with experience producing technical documentation and SOPs
Preferred
Ability to work effectively with legal industry stakeholders is highly desirable
Company
Hexaware Technologies
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology.
H1B Sponsorship
Hexaware Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (629)
2024 (703)
2023 (510)
2022 (648)
2021 (647)
2020 (1064)
Funding
Current Stage
Public CompanyTotal Funding
$67.69MKey Investors
MAPE Advisory GroupGeneral Atlantic
2021-10-23Acquired
2013-01-01Post Ipo Equity
2006-10-01Post Ipo Equity
Recent News
2025-12-25
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2025-12-17
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2025-12-16
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