CGI · 14 hours ago
Lab Computing Analyst
Boston, MA
Full-time
Hybrid
Mid Level
$68K/yr - $228K/yr
3+ years expCGI is seeking a seasoned Lab Computing Analyst to join their growing team supporting life science clients through end to end solution offerings and professional services. The analyst will work in a cross-functional environment, providing support for laboratory computing, IT initiatives, and ensuring compliance with client standards.
AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support
Hiring Manager
Michelle Podinker
Responsibilities
Incident Handling with respect to laboratory computers at the Facility (“Devices”) - request notification, service level thresholds and metrics reporting will utilize existing site processes and standards
Coordinate with relevant support teams and/or vendor to resolve issues
In the cases where the issue requires coordination with other support teams, monitor the issue to closure
Assist end users and vendors in the troubleshooting of software related to scientific applications
Project Support - Supporting activities related to IT projects in close collaboration with the local IT manage service team, as time allows
Commissioning – Installation of new Devices and required software
Communicate non-standard instrument requirements within IT – special operating system, networking, add-on hardware, storage, etc
Coordinate provision of / build standard Device with standard lab image or remediate vendor Devices (in compliance with client standards, or identify exceptions)
Support purchases by client and install any add-on hardware such as additional RAM, NICs, network hubs, bar-code printers/scanners
Support network & instrument connectivity, including computer node name, addition to (“Active Directory”) policy group for instruments, resource account, share access, mounting of appropriate department shares
Coordinate and shadow vendor application software install and configuration with vendor as required
Enable instrument connectivity to the applications, and work through ServiceNow to submit software packaging requests for third-party applications
Provide connectivity to/for any printers, internal services or servers
Qualification
Required
Computer, Software & Lab Deployment Tasks
3+ years of experience in a similar role
Networking & Infrastructure Experience
Build client supplied computers to Lab Standards
Remediation of Vendor supplied computers to client Security standards
Application of client Overlay
Assist vendors with application, installation and / or configuration
Act as an IT Technical Resource(s) for GxP systems undergoing SDLC validations
Lock down of computer O/S to meet clients Data Integrity requirements
Verify systems comply with clients IT Security Standards for the lab environment
Conceptualizing creative solutions, as well as documenting them and presenting/selling them to senior management
Confident and positive attitude, able to liaise with stakeholders at all levels and navigate company culture
Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
Ability to manage internal and external projects from inception to successful implementation
Exceptional verbal and written communication skills; expertise in setting and managing customer expectations
Strong customer focus and ability to manage Client expectations
Excellent communication and interpersonal skills
Strong organizational skills, able to make good decisions in a collaborative manner
Bachelor's degree in fields associated to labs and quality control systems
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
Company
CGI
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
10001+ employees
H1B Sponsorship
CGI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (775)
2024 (762)
2023 (795)
2022 (940)
2021 (846)
2020 (582)
Funding
Current Stage
Public CompanyTotal Funding
$1.2B2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO
Leadership Team
François Boulanger
President and Chief Executive Officer at CGI
Raymond McMann
VP, Global Oil & Gas Industry
Recent News
2026-01-13
syncni.com
2026-01-09
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