QTC Management, Inc. · 1 day ago
Business Process Reengineering and Performance Excellence Sr. Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expQTC Management, Inc. is seeking a Business Process Reengineering and Performance Excellence Sr. Manager to join their Transformation Team. This role involves leading cross-functional teams to implement innovative solutions for business process optimization and ensuring operational excellence while maintaining customer satisfaction.
Hospital & Health Care
No H1B
U.S. Citizen Only
Responsibilities
Serve as enterprise authority to execute comprehensive assessments of existing business processes, identifying inefficiencies, bottlenecks, and areas of opportunity for automation, digital transformation, and technology integration
Lead the redesign of business processes through lean, standardized, and scalable solutions to improve efficiency, reduce costs, and enhance customer experience
Provide strategic leadership to the Business Process Reengineering and Performance Excellence Lead in support of organizational transformation and change management efforts in collaboration with the LQTC Transformation Office Sr. Director
Work closely with cross-functional teams, including VA, Occ Health, Commercial Services, Finance, HR, CTO, CIO, Enabling Operations, and Growth to implement and ensure compliance with Leidos Policy LP-PE-1 through comprehensive program oversight
Provide leadership and participation in Technical Readiness Reviews (TRRs), Execution Planning Reviews (XPRs), Bid Risk Reviews (BRRs), and Bid Approval Reviews
Conduct regular program reviews and deep dives to assess performance, identify risks, and ensure alignment with strategic objectives
Define key performance indicators (KPIs) to measure the success of reengineered processes and program performance
Monitor and report on the impact of process changes and program outcomes, ensuring continuous improvement
Perform other duties and responsibilities as assigned
Qualification
Required
Bachelor's degree in business administration, Management, Engineering or related field with a minimum of 10 years of experience in a leadership role leading organizational transformation, business process optimization and program Management. Equivalent experience and/or combination of education considered
Proven track record of leading successful, large-scale process transformation initiatives
Lean Six Sigma Black Belt
Strong analytical and problem-solving skills
Excellent project management skills with ability to manage multiple projects and priorities in a fast-paced environment
Experience managing end-to-end process reengineering projects, including scope, timelines, and deliverables
Knowledge of Lean, Six Sigma, or other process improvement methodologies
Strong written and verbal communication skills with proven briefing capabilities to senior customers and C-level leadership
Proficiency using a variety of project management tools to include Microsoft Excel, Word, Project, Visio, and PowerPoint
Self-motivated with ability to work independently without extensive supervision
Interpersonal and collaborative mindset with strong stakeholder engagement capabilities
Must be able to successfully pass National Agency Check and Inquiries (NACI) background investigation
Preferred
PMP and/or CBPP certification
Experience in the health care industry
Benefits
Health and Wellness programs
Income Protection
Paid Leave
Retirement
Comprehensive leave
Holiday
Medical
Dental
Life
Accident
Disability coverages
Retirement plan contributions
Other health and welfare benefits and payments
Company
QTC Management, Inc.
Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Gutierrez, PHR SHRM-CP
HR Business Partner
Laura Ochoa, PHR, SHRM-CP
HR Business Partner
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