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Lowes Foods · 20 hours ago

eCommerce Business Systems Analyst

1381 Old Mill Circle Suite 200

Full-time

Onsite

Entry, Mid Level

2+ years exp

Lowes Foods is seeking an eCommerce Business Systems Analyst to support and coordinate technology initiatives across its eCommerce ecosystem. The role involves partnering with business teams and IT resources to analyze needs, translate requirements, and manage eCommerce projects effectively.

Food and BeverageInternet

Responsibilities

Participates in the planning, coordination, and implementation of projects impacting the eCommerce technology ecosystem

Serves as a primary point of contact for assigned eCommerce initiatives, helping manage scope, timelines, dependencies, and communication across cross functional teams

Partners with business stakeholders to gather, document, and validate requirements for new functionality or enhancements to existing applications

Coordinates work across internal teams, IT partners, and third party vendors to support successful project execution

Establishes and maintains support requirements, operational processes, and escalation paths for production eCommerce systems

Participates in functional and performance testing activities to ensure solutions meet documented requirements and quality standards

Acts as a liaison between eCommerce leadership, business owners, IT management, and external solution providers

Provides second tier application support, including scheduled on call coverage, and serves as backup support for other team members as needed

Communicates clearly and effectively with end users, leadership, and cross functional partners to ensure alignment from project initiation through completion

Qualification

ECommerce systems knowledgeBusiness analysisProject managementExcel data analysisPowerPoint presentations3rd party software liaisonTraining othersCollaborative personalityOrganizational skillsProblem-solving skillsClear communication