PNC · 2 months ago
Business Banking Sales Consultant - Customer Care Center
United States
Full-time
Remote
Entry Level
$37K/yr - $90K/yr
1+ years expPNC is a leading financial services institution, and they are seeking a Business Banking Sales Consultant within their Customer Care Center. The role involves conducting cashflow conversations with business owners, providing insights based on client needs, and enhancing client engagement through effective relationship management.
BankingFinanceFinancial Services
No H1B
Responsibilities
Responsible for the acquisition and growth of new and/or existing clients through direct marketing and branch delivery model
Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet may present the full range of PNC's products and services during each customer interaction
Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
Builds an effective internal network within branch distribution and product partners to actively acquire new clients and/or expand existing clients to further enhance the client experience. Demonstrates commitment to quality by delivering the CARES model to customers and service partners
Through discovery conversations, identifies and implements client solutions and, as appropriate, collaborates with internal business partners. Effectively executes on contact management strategy through utilization of available tools and resources. Regularly meets with internal business partners to communicate and review business results and pipeline management
Qualification
Required
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Accountability
Continual Improvement Process
Customer Interactions
Customer Service
Decision Making
Relationship Building
Results-Oriented
Technical Support
Addressing Customer Needs
Client Relationship Management
Customer Experience Management
Customer Retention
Decision Making and Critical Thinking
Effective Communications
Interpersonal Relationships
Knowledge Of Customers
Selling
Understanding Customer Needs
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
The Orlando Sentinel
2026-01-17
Company data provided by crunchbase