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Aurora Health Care · 6 hours ago

Rev Cycle Support Clerk I - On Site

Milwaukee, WI

Full-time

Onsite

New Grad, Entry Level

Aurora Health Care is a healthcare provider, and they are seeking a Rev Cycle Support Clerk I to assist with document handling and patient account management. The role involves reviewing, scanning, and indexing documents, managing mail, and providing front desk support as needed.

Health Care

H1B Sponsor Likely

Responsibilities

Responsible for accurately reviewing, preparing, indexing and scanning documents at patient and batch levels. This entails the following: Review of documents to identify and prepare for scanning according to standard work policies and procedures, responsible for researching and verifying the correct patient account number, if necessary, prior to scanning; accurately index and scan documents to correct patient or batch level, and retrieve scanned documents as requested

Accurately opens, sorts and distributes all inbound and outbound mail received through various sources. Properly use mail opening equipment to open inbound mail envelopes. Accurately sorts mail to identify correspondence, live checks and credit cards to determine proper processing and distribution. Ensures all outgoing mail is properly prepared and ready for daily courier pick-up

Responsible for the review, updating and documentation of address corrections on returned patient mail. Review accounts to determine if a correct address is available for patient. Update address and mail out returned patient statement to correct address. Document patient’s account according to finding

Responsible for the quality assurance of documents received. Responsible to ensure printed and scanned documents are of high quality and legible. Ensure documents are indexed in sequential order, in their entirety. Ensure documents are kept for retrieval per departmental protocol

Responsible for providing front desk reception coverage as needed. Greeting visitors and have them sign into visitor log book. Direct visitor to appropriate area of building and team member they will be meeting

Responsible for completing all needed printing and/or document handling for various Revenue Cycle teams. Once documents are printed, distribute as necessary. Depending on the type of document printed, responsible for mailing out printed documents

Responsible for openly communicating with Revenue Cycle Support Lead any issues, concerns, and/or workflow challenges the team is facing. Responsible for collaborating with Lead to determine solutions to said issues, concerns, or workflow challenges

Adheres to established Advocate Aurora Health and Revenue Cycle policies, procedures, guidelines and productivity standards and responsible for maintaining personal growth and development. Responsible to read and understand all organizational policies and departmental policies and procedures. Responsible for understanding and adhering to the organization’s Code of Ethical Conduct in personal actions. Comply with the policies, regulations and laws applicable to the organization’s business

Qualification

Customer serviceMicrosoft OfficeAttention to detailCommunication skillsOrganizational skillsResilience under pressureBasic computer skills10-key calculatorPatient accounting systemsWork independently

Required

High School Diploma or General Education Degree (GED)

Healthcare or office setting experience

Good communication skills required to effectively communicate to internal and external customers

Ability to listen to and understand information and ideas presented verbally and in writing

Good customer service and organizational skills

Able to work independently, resilient under pressure in a fast-paced environment

Demonstrate strong attention to detail and accuracy

Basic to intermediate computer skills including proficient keyboard skills, able to use a 10-key calculator, and experience in using Microsoft Office products and/or similar applications

Ability to read, enter and retrieve information from multiple patient accounting systems

Maintain regular and reliable attendance

Maneuver and lift objects 10-15lbs

Operate all equipment necessary to perform the job

Physical demands may require extended periods seated or standing depending on the task

Ability to work onsite as this is not a remote position. Would work in an office setting

Company

Aurora Health Care

At Aurora Health Care, helping people live well is what drives us – it’s our purpose and what we do every day.

Founded in 1984

Milwaukee, Wisconsin, USA

10001+ employees

http://aurorahealthcare.org

H1B Sponsorship

Aurora Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)

2022 (2)

2021 (1)

2020 (1)