Strategis Consulting · 3 days ago
Patient Access Representative (EFM Guyton) Full-Time
Strategis Consulting is seeking a Patient Access Representative to join Effingham Health System, which is dedicated to providing exceptional care and services. The role involves assisting patients with registration, verifying insurance, and maintaining documentation while ensuring compliance with various guidelines.
Information Technology & Services
Responsibilities
Performs registration for all patients presenting for service
Obtains, inputs, and transcribes accurate patient data
Completes necessary forms including proper documentation/signatures, insurance information, either on paper or on scanner
Enters data into the computer with minimal errors
Performs as a cashier for payments and maintains cash receipts with accuracy
Meets non-emergent patients to discuss treatment options and financial options
Assesses insurance status. Verifies insurance benefits. Calculates and collects appropriate deductibles and/or co-insurance from patients on services rendered or to be rendered
Obtain payment of applicable co-payments and/or deductibles according to health plans
Discusses with uninsured patients their financial obligations and referral options as per policy
Will navigate through the Availity or Ability software systems to obtain patient’s financial responsibility
Sets up financial agreement according to hospital guidelines for any balance due
Explains Helping Hands program option, if applicable
Scan of all records into electronic medical records
Provides Advance Directives information to all patients as per hospital policy/procedure
Act as an ambassador for the facility by interacting with clients, family members, and staff in a friendly caring manner
Requires completion of Insurance Billing Specialist and Insurance Billing Certification course with Hometown Health
Ensures adherence to proper infection control, OSHA and safety standards
Performs other duties as assigned/needed/required
Provides support for other team members when needed
Qualification
Required
Education level equivalent to completion of High School is required
Requires completion of Insurance Billing Specialist and Insurance Billing Certification course with Hometown Health
Working knowledge of health insurance, deductibles, co-pays, and co-insurance required
The job requires a comfort level without of pocket collections activities, as well as a thorough understanding of the accuracy needed for the capture of demographic and third-party payer information
Will be required to attain Hometown Health Certification in Financial Counseling by the 90-day review
Preferred
Completion of a Patient Access or Financial Services-specific to Healthcare curriculum or equivalent is highly preferred
Minimum of twenty-four months (2 years) experience in customer service, patient registration, and collections preferred
Benefits
Work-life balance
Flexible scheduling
Career development
Company
Strategis Consulting
At Strategis we help Australian companies innovate their way to success, in strategic and tactical planning & coaching, and in our speciality areas of research, development and technology.
Funding
Current Stage
Early StageCompany data provided by crunchbase