Capital One · 12 hours ago
Manager, Process Management (Auto)
Plano, TX
Full-time
Onsite
Mid Level
$122K/yr - $139K/yr
4+ years expCapital One is a financial services company, and they are seeking a Manager of Process Management to enhance processes that deliver excellence to customers. The role involves creating and validating processes, driving improvements, and leading a team of associates to ensure efficiency and effectiveness.
Financial Services
No H1B
Responsibilities
Creating and validating processes
Designing and producing metrics used to measure efficiency and effectiveness
Driving process improvements aligned with desired customer outcomes
Analyzing, identifying, and correcting data issues with systems used or owned by a department
Analyzing, identifying, and partnering to remediate risks within assigned process; including upstream and downstream impact identification
Providing subject matter expertise on processes when representing the department in projects and other meetings, including presenting and sending status updates to Senior Leaders
Leading a team of associates
Qualification
Required
High School Diploma, GED or equivalent certification
At least 1 year of experience in Microsoft Office or G Suite
At least 4 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
Preferred
Bachelor's Degree or military experience
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
2026-01-13
Company data provided by crunchbase