Virtual Service Operations ยท 16 hours ago
NOC Network Engineer Tier 3 Supervisor *
Lorton,VA,US
Full-time
Onsite
Senior Level
5+ years expVirtual Service Operations is a hybrid cloud and managed services consulting firm seeking a highly skilled and experienced Senior NOC Network Engineer (Tier 3) Supervisor. The role involves leading complex network issue resolutions, overseeing network performance analysis, and providing mentorship to junior personnel while ensuring network security standards are met.
Cloud ManagementConsultingInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support
Lead the diagnosis and resolution of critical network incidents to minimize downtime
Conduct deep-dive network performance analysis and proactively identify areas for optimization
Design, implement, and maintain network configurations, upgrades, and solutions
Collaborate with network architects and other teams on network design and capacity planning
Oversee the integration of new network technologies and solutions into existing infrastructure
Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC personnel
Ensure network security standards are adhered to and contribute to the development of security policies
Maintain up-to-date documentation on network architecture, configurations, and processes
Participate in on-call rotations and respond to network emergencies as needed
Provide on-site team management including:
Mentoring of junior team members
Management of time reporting/forecasting for the team
Assist with Business Development activities
Ownership of weekly/monthly contractually required communications with Prime
Assist with monthly invoicing processes to ensure accurate billing to the customer
Qualification
Required
Bachelor's degree in computer science, information technology, or a related field (or equivalent experience)
5+ years of experience in network operations, engineering, or a similar role
Expert-level understanding of networking protocols, including TCP/IP, BGP, OSPF, MPLS, VLANs, and VPNs
Hands-on experience with Cisco, Juniper, and/or other enterprise network equipment
Proficiency with network monitoring and diagnostic tools (e.g., SolarWinds, Wireshark, PRTG)
Strong knowledge of network security principles, including firewall management, IDS/IPS, and access control
Proven ability to lead incident response and troubleshoot complex network issues
Must be within driving distance of Lorton, VA, or willing to relocate (Relocation Assistance Package Available)
Must be willing to work onsite
Must have an active TS/SCI security clearance
Must be willing to work non-standard hours, including on-call duties
Must meet DoD 8570 IAT Level II certification requirements (e.g., Security+ CE, CCNA Security, etc.)
Preferred
Experience with cloud networking concepts, such as AWS, Azure, or hybrid environments
Industry certifications such as CCNP, CCIE, or equivalent are highly desirable
Benefits
Health benefits
Flexible work arrangements
Ongoing learning and development opportunities
A wide variety of benefits for eligible employees related to health, retirement, professional development, and more
Company
Virtual Service Operations
Virtual Service Operations is an IT solution provider that specializes in tool-based cloud management systems and deployment solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gary Hale
CEO/Co-Founder, Mpathic
Stephen O'Keefe
Chief Executive Officer
Recent News
24-7 Press Release Newswire
2025-10-15
Company data provided by crunchbase