AnewHealth · 9 hours ago
Onboarding Coordinator (11:30AM - 8:00PM ET)
United States
Full-time
Remote
New Grad, Entry LevelAnewHealth is one of the nation’s leading pharmacy care management companies specializing in caring for people with complex, chronic needs. The Onboarding Coordinator will be responsible for scheduling and monitoring assessment schedules for field representatives, educating patient referrals, and ensuring effective communication with patients and referral sources.
Health CarePharmaceutical
Responsibilities
Call on prospective patients daily and schedule them for in-home assessments with our Clinical Liaison field representatives
Handle inbound calls from both patients and referral sources
Accountable for daily and weekly goals for assessments scheduled
Communicate effectively with patients
Work independently and also as a key member of the entire team
Maintaining constant contact with referral sources, field personnel and internal associates
Place scheduled assessments on the field representative calendar
Document all calls, tasks and appointments in Salesforce
Create positive first impression of ExactCare and the unique services we provide
Monitor and track daily assessments, assemble marketing materials, and conduct quality assurance calls
Participate in daily team huddles, attend training sessions and other ad-hoc meetings as needed
Other duties as assigned
Qualification
Required
Associate's degree or equivalent experience
Previous sales, marketing, or customer service experience
Ability to work 11:30am to 8:00pm ET Monday through Friday
Energetic yet compassionate phone skills required
Great problem-solving ability
Highly motivational and possesses persuasion skills
Ability to stay extremely organized
Capable of prioritizing and multi-tasking
Self-starter with little to no supervision needed
Excellent communication skills; oral, written, facilitation and presentation
Proficient in MS Office Suite, Salesforce or similar software
Passion to help people and enrich their lives
Preferred
Previous outbound/inbound call center or scheduling experience
Previous cold calling experience
Working knowledge of MS Office and Salesforce (or similar software experience)
Knowledge of sales processes, healthcare products and industry
Benefits
Medical/dental/vision
Flexible spending
Company-paid life insurance
Short-term disability
Voluntary benefits
401(k)
Paid Time Off
Paid holidays
Company
AnewHealth
AnewHealth is a pharmacy care that enhances healthcare outcomes by offering an assortment of solutions, comprising full pharmacy services.
Founded in 2023
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Vistria Group
2024-07-22Private Equity
Leadership Team
Brian Adams
President and CEO
Celynda Tadlock
President, Value-Based Care Solutions
Recent News
2025-12-02
Company data provided by crunchbase