Bridgeway · 5 days ago
Collections Specialist
Coraopolis, PA
Full-time
Onsite
Entry Level
2+ years expBridgeway is a rapidly growing Pittsburgh based company that is among the country’s largest specialty transportation providers. The Collections Specialist will organize, document, and coordinate internal collection activities related to an assigned customer or portfolio while supporting collection specialists in resolving account discrepancies.
Transportation/Trucking/Railroad
Responsibilities
Perform continuous monitoring of customer portfolio and execution of daily collections activities, utilizing both phone and email communications to secure status updates and promises of payment relating to delinquent customer accounts
Utilize imaging systems and electronic file networks to pull and review documentation for invoicing disputes and process correction requests, when necessary. Coordinate with billing and accounting department staff on the correction of errors, including rebills, misapplied payments, overpayments and freight bill corrections
Provide monthly summary of portfolio collections progress and participate in monthly portfolio review with department manager and other management personnel as appropriate. Escalate collection issues to department manager as appropriate based on customer responses and payment actions. Work with department manager and company executives as appropriate to develop strategies around involvement of third-party collections firms
Research and work with customer on account discrepancies with expediency through the efficient use of appropriate tools and systems
Research any short paid invoices with customers, then working with agents, regional business development executives and carrier services personnel as necessary to determine invoice revisions or setup necessary chargebacks to driver and agent unit accounts
Assist accounting department as necessary in obtaining any requested customer payment remittance information relevant to assigned portfolio
Other duties as assigned
Qualification
Required
Bachelor's degree in finance, Accounting or Business preferred or equivalent
High School graduate or equivalent
Strong communication and customer service skills
Ability to problem solve through partnership and collaboration with business partners
High Proficiency in Microsoft Excel, Word, and Outlook
Team player with good interpersonal skills
Exceptional organizational skills and high detail orientation
Ability to manage multiple tasks and prioritize meeting deadlines in a fast-paced environment
Ability to work independently as well as part of a team
Preferred
2+ years of relevant collections experience preferred, combination of education and experience will be considered
Company
Bridgeway
Among the country's largest transportation and logistics providers, Bridgeway is headquartered in Pittsburgh, PA, leveraging a network of over 100,000 carriers across the U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bruce McAdams
Chief Executive Officer
Matthew Korcinsky
Chief Financial Officer
Company data provided by crunchbase