Apply on Employer Site

Ithaka Hospitality Partners · 4 days ago

Catering Sales Manager

Boston, MA

Full-time

Onsite

Entry, Mid Level

$70K/yr - $75K/yr

2+ years exp

Ithaka Hospitality Partners is opening the Eastern Edge Food Hall, a culinary destination in Kendall Square. The Catering Sales Manager will oversee sales, planning, and execution of events, driving revenue and creating memorable guest experiences through community activations and collaborations with vendors.

Hospitality

Diversity & Inclusion

Hiring Manager

Stacy Mach

Responsibilities

Actively sell and prospect event opportunities with local corporate offices, Cambridge/Kendall Square businesses, and university partners

Manage all inbound leads and proposals through Tripleseat, ensuring timely responses and accurate contract documentation

Develop and maintain strong relationships with corporate clients, university partners, and community organizations to drive repeat business

Collaborate with marketing to promote private dining, full-hall buyouts, and seasonal activations

Forecast event revenue and build strategies to achieve quarterly and annual sales goals

Serve as the primary point of contact for all client communication from inquiry through post-event follow-up

Coordinate details with vendors, culinary teams, and operational leaders to ensure seamless event setup and execution

Oversee layout, décor, AV, staffing, and logistical needs for all events within the Food Hall and designated event spaces

Supervise setup and breakdown to ensure adherence to brand standards and guest expectations

Create event timelines, floor plans to support smooth execution

Partner with Food Hall vendors to develop event-specific menus, tastings, and beverage pairings

Ensure vendor readiness and alignment for both private and public activations

Coordinate vendor participation in festivals, live music nights, chef demos, and community events

Support cross-promotions and brand collaborations that highlight the culinary diversity of Eastern Edge Food Hall

Develop and execute engaging public activations such as live music, sports viewing parties, themed food events, and community activations

Partner with marketing and operations to create event calendars that enhance traffic during off-peak periods

Track performance of activations and recommend adjustments to drive increased engagement and profitability

Ensure all activations reflect the brand's culture of creativity, inclusivity, and local connection

Manage event budgets, deposits, invoicing, and post-event reconciliation

Prepare weekly and monthly sales reports for leadership review

Ensure compliance with all local regulations and IHP financial policies

Maintain accurate event documentation and cost tracking in Tripleseat and internal systems

Provide on-site leadership during events to ensure exceptional guest experiences

Anticipate client and guest needs, resolving issues with professionalism and warmth

Collect post-event feedback to inform continuous improvement

Represent Eastern Edge and IHP at community events, trade shows, and university functions to expand brand presence

Work collaboratively with the Food Hall's Operations Manager, marketing team, and vendor partners to ensure alignment across all initiatives

Foster a culture of sincere hospitality, creativity, and empowerment consistent with IHP's core values

Support leadership development within the Food Hall team

Qualification

Event salesEvent planningTripleseat softwareBudgetingCommunication skillsRelationship-drivenServSafe certificationProblem-solvingCreativityAttention to detail