Director / GM, DashPass Strategy & Operations jobs in United States
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DoorDash · 1 day ago

Director / GM, DashPass Strategy & Operations

DoorDash is a technology and logistics company redefining the future of on-demand delivery. The Director of DashPass Strategy & Operations will lead benefits strategy and execution for DashPass, focusing on customer acquisition, increasing profitability, and creating best-in-class experiences for customers.

AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
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H1B Sponsor Likelynote

Responsibilities

Invent the future of local commerce
Drive 'visible from space' impact that takes DoorDash to new heights
Manage, develop, and hire a team of all-stars
Drive DashPass' definition, strategy, and long-term vision
Partner closely with cross-functional teams
Communicate strategy, benefits, and results to all audiences - within teams, to the management team, etc

Qualification

Marketplace strategyCustomer acquisitionTeam leadershipManagement experienceCommunication skillsAgilityCustomer orientationProblem-solving

Required

Track record of impact – you've been in the trenches and have a proven track record of driving significant, company-wide impact
Bias to action and agility – you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front
Breakthrough walls mentality – you are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You're a playmaker
Clarity of thought – you can articulate a clear vision to cross-functional partners
Skilled executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders
Strong leadership and maturity to build (attract, hire, retain) and scale a world-class organization
Proven ability to create clarity and focus in complex and ambiguous problem spaces; prioritization and pragmatism
Demonstrated experience in building the team necessary to fulfill the strategy. Proactively involved in recruiting, mentoring, and developing team members
Customer and experience orientation
10+ years of relevant management experience, ideally within a Marketplace or Subscription-focused business and/or founder experience

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program

Company

DoorDash

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DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.

H1B Sponsorship

DoorDash has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)

Funding

Current Stage
Public Company
Total Funding
$5.22B
Key Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M

Leadership Team

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Tony Xu
CEO and Co-founder
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Stanley Tang
Co-Founder / Chief Product Officer
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Company data provided by crunchbase