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Thomas & Galbraith - Cincinnati · 2 days ago

General Manager

US-OH-Vandalia

Full-time

Onsite

Director/Executive

$80K/yr - $110K/yr

10+ years exp

Thomas & Galbraith is one of the largest and fastest-growing HVAC, Plumbing, and Electrical companies in the Midwest. As the General Manager, you will be responsible for the performance, culture, and growth of the Dayton branch, driving revenue, profitability, and customer satisfaction while fostering a high-performing team culture.

ConstructionFacilities Support ServicesHome Services

Responsibilities

Build and sustain a high-performing team by recruiting, developing, motivating, and retaining top talent

Set the tone for culture and brand loyalty through daily huddles, team meetings, and regular 1:1s

Serve as a customer-first ambassador, ensuring exceptional service and swift resolution of customer concerns

Establish and maintain strong operational processes for labor planning, material distribution, and scheduling

Partner cross-functionally with support teams, procurement, sales, field operations, and technical services to ensure best practices

Maintain accurate inventory controls across fleet, parts, and materials to minimize discrepancies

Collaborate diplomatically with vendors, government agencies, community leaders, and external partners

Drive business growth by meeting or exceeding financial goals; analyze forecasts and costs to guide strategy

Implement and document scalable processes that align with company objectives

Promote and maintain a safe, accident-free, and healthy work environment

Recognize and develop team members through coaching, performance evaluations, and timely compensation reviews

Oversee all branch operations including workforce planning, resource allocation, and execution against business objectives

Drive accountability, monitor performance trends, and take corrective action to achieve revenue and gross margin targets

Qualification

Management experienceLeadershipCustomer focusOperational processesBusiness growthProblem-solvingDecision-makingTeam engagementCoachingPerformance evaluationsResource allocationSafety managementVendor collaborationCommunity engagementInventory controlLabor planningSchedulingMicrosoft proficiencyServiceTitan experienceInterpersonal skillsCommunication skills