Veros Credit · 1 week ago
Collections Specialist (FPD)
Ontario, CA
Full-time
Onsite
Mid Level
$17/hr - $22/hr
3+ years expVeros Credit is committed to making vehicle ownership possible for everyone. The Account Servicing Specialist - FPD/Recourse is responsible for servicing auto loan accounts defaulting on the first contractual payment, conducting negotiations with customers, and managing repossession efforts.
AutomotiveFinancial Services
No H1B
Hiring Manager
Elva Cook
Responsibilities
Act as an intermediary between customers and dealers to research, substantiate, and resolve contract and vehicle concerns
Conduct outbound calls and answer inbound calls through both an auto-dialer and telephone system
Effectively negotiate with customers to obtain firm commitments for payment
Perform investigative activities to determine the whereabouts of customers through database searches and system records (Skip-Tracing)
Initiate and monitor repossession efforts to recover collateral
Maintain satisfactory work efforts on multiple queues based on specified requirements
Meet and/or exceed daily and monthly goals
Perform other duties as assigned
Comply with all company policies, procedures, and the Fair Debt Collection Practices Act (FDCPA)
Qualification
Required
3+ year(s) of experience in the consumer lending collections field, preferably in the subprime auto industry
Effective communication, negotiation, and problem-solving skills
Ability to read, interpret and apply federal, state, and local collections regulations
Ability to interact with others in a professional, tactful, and sensitive manner
Ability to thrive in a fast-paced work environment and to work independently and as part of a team
Available to work a flexible work schedule and overtime as needed
High School Diploma or GED
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Accident, Hospital, Indemnity Insurance
Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
401(k) Plan
Employee Stock Ownership Plan (ESOP)
Tuition Reimbursement
Paid Holidays
Paid Time Off (PTO)
Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
Referral Bonus
Quarterly lunches
Daily fresh fruit
Office Starbucks Coffee/Latte/Espresso Machine
And a lot more!
Company
Veros Credit
Veros Credit tech-based finance solutions, specializing in acquiring and servicing installment contracts from automotive dealers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$39.59M2021-11-22Series Unknown· $39.59M
Leadership Team
Stephen E Tomasula
Chief Financial Officer
Harvey Singh
Chief Operating Officer
Recent News
2025-05-17
2025-05-17
Company data provided by crunchbase