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Sun Chemical · 4 hours ago

Technical Service Representative: Central U.S. Region

Santa Fe Springs, CA

Full-time

Onsite

Mid, Senior Level

$76K/yr - $119K/yr

5+ years exp

Sun Chemical is a leading producer of packaging and graphic solutions, and they are seeking a Technical Service Representative for the Central U.S. Region. This role involves providing dedicated technical support to customers, leading process improvement initiatives, and ensuring the seamless delivery of products and services.

ChemicalCosmeticsElectronicsManufacturing

H1B Sponsor Likely

Responsibilities

Leads and participates in process improvement initiatives with customers and Sun employees. This requires the dedication of significant time, as well as Sun Chemical resources to support the customer through major operational improvement projects including support throughput, decreased color down time, inventory, and work-off management, print quality improvements. Will participate regularly with the end use customer as our customer arranges, to provide expertise for successful graphic campaign changes and launches, and to provide expertise in job planning

Makes product selection decisions in accordance with Product Management based on end use application and conducts appropriate trial related activities. Conducts research to develop custom products, coordinates with internal product management to define product recommendations, provides fitness for use guidance that aligns with end use application, required specifications, and customer process

Supplies training needs to customer employee base, especially where it pertains to performance of ink blending, inventory, work off, and other basic functions of ink blending in-house

Reporting field activity within the reporting tool (salesforce.com). Completes technical call reports and trial reports as needed, including both internal and external documentation

Submits, and follows up regional color match lab requests

Provides emergency backfill support for our products in case of sudden loss of customer supplied blending

Qualification

Ink industry experiencePressroom knowledgeKepner TregoeSix SigmaSunMatchBilingual English/SpanishLaboratory equipment experiencePrinting process knowledgeProject management

Required

5-10 years of ink industry experience

Bilingual English/Spanish

Experience with Kepner Tregoe, Six Sigma, SunMatch

Industry laboratory and press equipment

Ability to manage multiple complex projects

High level of pressroom and printing process knowledge

Benefits

Merit increases

Paid holidays

Paid Time Off

Medical

Dental

Vision

Short and long term disability benefits

401(k)+match

Life insurance

Company

Sun Chemical

Glassdoor3.6

Sun Chemical is leading the way in developing, testing and promoting low migration products.

Founded in 1929

Parsippany, New Jersey, USA

10001+ employees

http://sunchemical.com

H1B Sponsorship

Sun Chemical has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (1)

2022 (1)