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PanAgora Asset Management · 2 days ago

Senior Manager - Advisory Services

United States

Full-time

Remote

Senior Level

$84K/yr - $108K/yr

5+ years exp

Empower Retirement is dedicated to transforming financial lives by providing a flexible work environment and a commitment to internal mobility. The Senior Manager - Advisory Services will lead a team of Financial Advisors, ensuring high-quality client-centric advice while driving performance metrics and developing talent within the advisory team.

FinanceFinancial Services

No H1B

Responsibilities

Directly lead a team of 12–15 licensed Financial Advisors delivering retirement-focused advice to participants through inbound client interactions

Drive performance across key advisory metrics including planning conversations, client experience (NPS), productivity, and quality outcomes

Ensure consistent delivery of high-quality, compliant, and client-centric advice that improves retirement readiness

Establish a strong coaching culture focused on behavior change, skill development, and performance improvement

Develop advisors’ financial planning knowledge and readiness for advancement into senior advisor, specialist, or leadership roles

Select, onboard, develop, and retain top advisory talent while managing performance expectations and outcomes

Act in a Series 24 supervisory role, including: Oversight of account opening for taxable accounts and brokerage IRAs

Approval and supervision of fiduciary contracts and best-interest advice

Ensure adherence to FINRA, regulatory, and Empower policies and procedures

Exercise sound judgment in escalation, risk management, and compliance matters

Monitor daily queue performance and allocate resources to maintain contractual service-level agreements (SLAs)

Partner closely with EAG Operations, Training, Compliance, and other Empower teams to deliver key initiatives and continuous improvements

Provide accurate and timely reporting for monthly, quarterly, and annual service commitments and performance results

Lead or contribute to special projects that support advisory growth, experience improvement, or operational efficiency

Lead through ambiguity in a fast-paced, evolving advisory environment

Identify trends, anticipate challenges, and recommend proactive solutions to improve service quality and advisor performance

Foster engagement, accountability, and a culture of continuous improvement

Qualification

FINRA Series 7FINRA Series 24FINRA Series 63FINRA Series 65Financial planning knowledgePeople managementCoaching skillsProcess improvementClient experience focusCross-functional collaboration

Required

5+ years of experience in the financial services or securities industry

Active FINRA registrations: Series 7, 24, 63 and 65 required

FINRA fingerprinting required

Bachelor's degree and/or equivalent professional experience

Demonstrated ability to lead teams in a highly measured, performance-driven environment

Strong coaching, feedback, and people leadership capabilities

Comfort operating in a changing, growth-oriented organization

Preferred

2+ years of people management experience, preferably leading teams of 10–15+

Experience supervising dual-registered representatives

Proven success driving both client experience and growth outcomes

Strong market and retirement planning knowledge

Advanced financial planning designations (CFP®, CRPC®, etc.)

Track record of process improvement and cross-functional collaboration

Desire to build talent, elevate standards, and grow future leaders

Benefits

Medical, dental, vision and life insurance

Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup

Tuition reimbursement up to $5,250/year

Business-casual environment that includes the option to wear jeans

Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year

Paid volunteer time — 16 hours per calendar year

Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)

Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Company

PanAgora Asset Management

PanAgora Asset Management is a quantitative investment manager whose proprietary approach is designed to capitalize on inefficiencies across market cycles and to deliver relative and absolute returns through distinct and innovative equity, multi-asset and risk premia strategies.

Founded in 1989

Boston, Massachusetts, USA

51-200 employees