Air Products · 7 hours ago
Customer Master Data Administrator
Allentown, PA
Full-time
Onsite
New Grad, Entry LevelAir Products is the world’s largest hydrogen producer, dedicated to addressing significant energy and environmental sustainability challenges. The Customer Master Data Administrator will ensure the accuracy and integrity of customer account data across the organization, manage pricing records and contracts, and collaborate closely with various teams to enhance data governance.
ChemicalChemical EngineeringEnergyIndustrialMedical DeviceSemiconductorTransportation
Responsibilities
Responsible for executing department tasks to achieve team goals
Administration of Global Workbook requests, adhering to CMD Service Level Agreements
Administration of non-workbook request activities including, Lost Business, First Fill and Termination Customer Notification Letters
Program and administration of Contract Formula Escalations
Support after-hours coverage for business-critical requests
Perform and adhere to SOX compliance requirements
Adhere to documented Global Data Standards for Customer, Price & Contract data
Adhere to documented region, business and/or customer specific process Job Aids for Customer, Price & Contract data, including verification of appropriate approvals
Perform various data quality checks, including investigation and remediation steps
Work closely with Global Customer Master Data Teams and North America LB Sales Support
Communicate and resolve cross functional process issues
Actively support & participate in projects commissioned to create, update, or enhance Customer Data, Pricing and or Contract Data, including mergers, acquisitions, divestitures, and SAP releases
Qualification
Required
SAP Navigation
SAP Customer Master Data
SAP Price Master Data
SAP Contract Administrator
SAP Escalation / Formula Pricing
SAP Complaints
Global Customer Workbook
Microsoft Office
Continuous Improvement
Strong computer skills including basic knowledge of Microsoft office tools
Excellent written/verbal communication skills and interpersonal skills to interact with various departments and teams
Detail oriented with the ability to follow complex procedures
Excellent organization and prioritization skills with the ability to manage multiple competing priorities and meet required deadlines
Strong problem-solving skills
Work well in a Team environment and be flexible to adapt with frequent change
A self-starter who takes initiative in learning with ability to identify continuous improvement opportunities
A High School Diploma or GED is required
Preferred
SAP experience is a plus, but not mandatory
Order to cash process knowledge and/or Liquid Bulk Contract knowledge is preferred but not required
Benefits
Affordable Medical, Dental and Vision Insurance (day 1 of employment)
401k with 100% vested company core and match
Paid Vacation, holidays + sick time
Paid Parental leave (Up to 8 weeks)
Backup Child and Adult Care benefit
Adoption assistance
Flexible spending accounts (medical, dependent daycare)
Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D
Legal Plan & Identity theft coverage
EAP (Employee Assistance Program)
Many more supplemental benefits available
Company
Air Products
Air Products (NYSE:APD) is a leading industrial gases company serving >250,000 customers across 50 countries.
Founded in 1940
10001+ employees
H1B Sponsorship
Air Products has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (20)
2023 (18)
2022 (17)
2021 (16)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2024-02-09Post Ipo Debt· $2.5B
1978-01-13IPO
Leadership Team
Eduardo Menezes
Chief Executive Officer
Brian Galovich
Executive Vice President and Chief Information Officer
Recent News
Company data provided by crunchbase