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SupplyHouse · 1 hour ago

Program Manager, Operations

United States

Full-time

Remote

Mid Level

$70K/yr - $85K/yr

3+ years exp

SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. They are looking for a Program Manager to join their Operations Team to lead critical initiatives across fulfillment centers, collaborating with internal teams and external vendors to ensure successful project execution and continuous improvement efforts.

CommercialE-CommerceHeating Ventilation and Air Conditioning (HVAC)Industrial

No H1B

Responsibilities

Plan, coordinate, and oversee large-scale projects focused on warehousing and fulfillment network optimization including large scale automation projects

Define project scope, objectives, and success metrics; establish timelines and resource requirements

Track progress against project milestones and goals, ensuring projects are delivered on time and within budget

Partner closely with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and drive seamless execution

Facilitate effective communication and collaboration across departments, ensuring teams are informed of key updates, risks, and opportunities

Identify and manage relationships with external vendors and consultants to support warehousing operations improvements

Set clear performance expectations and monitor vendor deliverables to ensure alignment with organizational goals

Work with partners specializing in advanced automation solutions to bring systems online

Analyze operational data and performance indicators to identify areas for process enhancements and cost-saving opportunities

Implement best practices in warehousing and fulfillment, leveraging industry insights to drive innovation and efficiency

Provide regular project status updates to senior leadership, highlighting key milestones, successes, and challenges

Serve as a liaison between technical teams and non-technical stakeholders to ensure clear communication and expectations

Qualification

Warehouse Management SystemsAdvanced Automation SystemsProject ManagementSupply Chain ManagementLogisticsAnalytical SkillsCommunication SkillsTeam Collaboration

Required

Bachelor's degree in Supply Chain Management, Logistics, Business related fields, IT related fields

3+ years project or program management experience in warehouse or fulfillment operations, industrial automation, construction, manufacturing, logistics, supply chain, or large capital projects

Experience with operations or fulfillment technologies including Warehouse Management Systems and Advanced Automation Systems

Preferred

Experience with project management methodologies including PMP, Agile, or other with automated warehouse management solutions or software

Experience working directly with fulfillment or warehouse operations on site, familiarity with processes and procedures that take place in a fulfillment operation

Strong analytical skills, ability to interpret and develop actionable insights