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Holocaust Museum LA · 3 days ago

Events & Rental Sales Manager

Los Angeles, CA

Full-time

Onsite

Mid Level

$75K/yr - $80K/yr

3+ years exp

Holocaust Museum LA is seeking a Rental & Events Sales Manager to oversee all facility rental operations and internal event logistics for a mission-driven, non-profit educational museum. This role is responsible for driving earned revenue through private rentals and ensuring high-quality guest experiences while managing the full lifecycle of rental business from prospecting to event execution.

Museums and Historical SitesNon ProfitTourism

Responsibilities

Develop and execute an annual sales plan to achieve or exceed rental revenue targets for the theater and reception spaces, including corporate, nonprofit, social, and community events

Manage all aspects of facility rentals, including soliciting business, contracting, scheduling, pricing, and client communication

Achieve annual rental revenue targets and contribute to the museum’s earned income goals within its annual organizational budget

Develop and maintain rental policies, rate structures, and packages for theater, classrooms, outdoor spaces, and full-facility buyouts

Conduct site tours, coordinate with prospective clients, and cultivate long-term relationships with community partners, presenters, and vendors

Track revenue, expenses, and bookings; produce regular reports for senior leadership

Serve as the primary point of contact for all private events, including lectures, film screenings, corporate meetings, community celebrations, fundraisers, and educational programs

Create event plans, production schedules, and staffing outlines; ensure seamless execution from load-in to load-out

Liaise with in-house and contract technicians as needed

Ensure events meet museum standards for safety, visitor experience, mission alignment, and brand representation

Partner with Education, Public Programs, Development, and Exhibition teams to support internal museum events

Coordinate with Facilities, Security, Visitor Experience, IT, and custodial teams to ensure staffing, room setup, building access, and operational readiness

Work closely with Finance on invoicing, billing, contract management, and insurance requirements

Manage relationships with approved caterers, rental companies, A/V providers, and event service vendors

Maintain inventory of event-related equipment (tables, linens, signage, technical equipment, etc.)

Ensure compliance with museum policies, local regulations, accessibility standards, and safety procedures

Provide exceptional guest service to clients, visitors, speakers, and performers

Address questions, concerns, and last-minute changes with professionalism and a solutions-oriented approach

Support a culture of hospitality and inclusivity consistent with the museum’s mission

Qualification

Event managementFacility rentalsClient serviceA/V operationsEvent management softwareBudgeting toolsCommunity engagementRisk managementCommunication skillsOrganizational skills