End User Support (onsite) jobs in United States
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OP Consulting Group LLC · 1 week ago

End User Support (onsite)

positionHarrisburg, PA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

OP Consulting Group LLC is a company that specializes in IT support services. They are seeking an End User Support professional who will provide technical assistance for workstations, laptops, and Macs, ensuring device compliance and health.

ConsultingInformation TechnologyStaffing AgencyTraining
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H1B Sponsor Likelynote

Responsibilities

Provide workstation, laptop and Mac support, including deployment, configuration, and troubleshooting
This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.). The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC’s that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk

Qualification

SCCMActive DirectoryDevice troubleshootingDocumentationCustomer support

Required

Provide workstation, laptop and Mac support, including deployment, configuration, and troubleshooting
This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.)
The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk

Company

OP Consulting Group LLC

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OP Consulting Group LLC, based in Michigan, USA, is a company owned and operated by women.
dateFounded in 2020
location
Okemos, Michigan, USA
people-size11-50 employees
web-link
https://www.opconsultinggroup.com

H1B Sponsorship

OP Consulting Group LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)

Funding

Current Stage
Early Stage

Leadership Team

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Venkata Surapaneni
Founder
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Company data provided by crunchbase