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QTS Data Centers · 17 hours ago

Operations Connectivity Architect I

Ashburn, VA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

QTS Data Centers is a leading provider of data center solutions, and they are seeking an Operations Connectivity Architect I to lead connectivity operations and remediation efforts. The role involves auditing and managing the infrastructure of data centers, engaging with customers, and providing governance on telecom-related issues.

Cloud ComputingCloud InfrastructureData CenterWeb Hosting

Responsibilities

Work with internal stakeholders to identify needs and communicate how to solve those needs

Monitor new trends, new technology, and new service development across the industry

Track and analyze past performance and lessons learned to refine installation processes and procedures and strategies

Interpret Butterfly drawings, KMZ, site plans and connectivity turnover documents

Experience with CAD design, fiber locator and GIS tools

Be a resource to bridge the gap with Connectivity and Development teams

Bring large enterprise org process and documentation experience to help mature current QTS processes

Integral part of the Connectivity Operations Audits process

Customer engagement at various project sites, as well as regularly attending internal operations and customer meetings

Knowledgeable on OSP, ISP, Vault, Manhole and handhole installation, management and best practices and industry standards

Interact with Pre & Post Development teams and must be able to communicate across all areas of the organization

Experience working with 3rd party vendors for OSP and ISP audits and remediation

Working knowledge of budget process and invoice management

Able to build long-term strategic vendor partnerships

Familiar with creating and overseeing vendor RFPs through completion

Excellent vendor management skills

Qualification

OSP auditingISP auditingProject managementCloud ServicesNetwork ServicesVendor managementTeam focusCustomer relationship managementCommunication skillsProblem solving

Required

Bachelor's Degree or equivalent professional experience

Ten or more years of relevant professional experience including extensive experience in all aspects of Cloud and Network Services

OSP and ISP auditing and project management experience

Work with internal stakeholders to identify needs and communicate how to solve those needs

Monitor new trends, new technology, and new service development across the industry

Track and analyze past performance and lessons learned to refine installation processes and procedures and strategies

Interpret Butterfly drawings, KMZ, site plans and connectivity turnover documents

Experience with CAD design, fiber locator and GIS tools

Be a resource to bridge the gap with Connectivity and Development teams

Bring large enterprise org process and documentation experience to help mature current QTS processes

Integral part of the Connectivity Operations Audits process

Customer engagement at various project sites, as well as regularly attending internal operations and customer meetings

Knowledgeable on OSP, ISP, Vault, Manhole and handhole installation, management and best practices and industry standards

Interact with Pre & Post Development teams and must be able to communicate across all areas of the organization

Experience working with 3rd party vendors for OSP and ISP audits and remediation

Working knowledge of budget process and invoice management

Able to build long-term strategic vendor partnerships

Familiar with creating and overseeing vendor RFPs through completion

Excellent vendor management skills

Proven record of accomplishment in Cloud and Network Services business development

Ability to pull together cross-functional support for business development initiatives

Strong written and verbal communications skills; advanced ability in problem solving and decision-making skills

Must have a team focus while maintaining a demonstrated ability to work independently

Ability to manage a wide variety of complex tasks and projects simultaneously

Experience with customer relationship management and opportunity tracking; ability to understand and clearly present to customers highly technical concepts