Zillow · 6 days ago
Senior Manager, Employee Communications
United States
Full-time
Remote
Senior Level, Lead/Staff
$145K/yr - $231K/yr
12+ years expZillow Group’s Employee Communications team is dedicated to informing, inspiring, and engaging all Zillow employees. The Senior Manager, Employee Communications will lead the development of integrated campaigns and ensure clear communication of the company's business strategies to employees.
MarketplaceOnline PortalsPropTechReal Estate
Responsibilities
Help establish the Zall Communications team, which is responsible for the company-wide editorial calendar and daily content execution
Own the strategy and execution of companywide employee communications campaigns, including regular video series, business updates, employee advocacy campaigns, and more
Design integrated storytelling arcs that connect business priorities across channels, moments, and audiences
Serve as the primary hands-on owner for Zillow’s most visible employee communications — writing, editing, shaping narratives, and driving execution end-to-end when needed
Lead internal messaging for major company moments, including Zall Hall (All Hands meetings), quarterly earnings communications, and other high-impact updates, personally driving narrative development, content creation, and execution to ensure clarity, consistency, and confidence
Develop reusable templates, toolkits, and playbooks that enable leaders at scale (SVP, VP, Director, and Manager) to communicate key messages with clarity and consistency
Ensure communications and campaigns are executed consistently across platforms by setting channel standards, guardrails, and quality checks — so employees know where to look, what to trust, and what to do
Measure communication effectiveness, track performance, and apply learnings to continuously improve impact
Balance speed and quality in fast-moving moments, making informed decisions and moving work forward even when inputs are incomplete
Qualification
Required
12+ years of experience in communications
5+ years of experience driving large-scale, integrated campaigns
Strong editorial judgment and experience building scalable templates, playbooks or communication frameworks
Skilled at translating complex business and product strategy into clear, engaging employee narratives that drive understanding and action
A trusted advisor who can influence at senior levels, provide clear counsel, and push for focus, clarity, and timing
An experienced leader who develops talent and sets a high bar for quality
Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
Data-informed and insight-driven, with strong instincts for testing, learning, and iterating—using both quantitative metrics and qualitative feedback to improve outcomes
Comfortable operating in build mode—able to lead, execute, and prioritize effectively in a lean environment while setting the foundation for future scale
Setting channel strategy and standards across multiple teams or audiences
Translating data, metrics, and product strategy into clear, employee-friendly narratives
Preferred
Experience working in real estate, technology, or marketplace industries
Benefits
Equity awards based on factors such as experience, performance and location
Company
Zillow
Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.
5001-10000 employees
H1B Sponsorship
Zillow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (179)
2024 (150)
2023 (171)
2022 (256)
2021 (239)
2020 (195)
Funding
Current Stage
Public CompanyTotal Funding
$96.63MKey Investors
Legg MasonPAR Capital Management
2016-08-01Post Ipo Equity
2014-04-01Post Ipo Equity
2012-12-12Post Ipo Equity· $4.13M
Leadership Team
Lloyd Frink
Co-Founder & Co-Executive Chair
Rich Barton
Co-founder and Co-Executive Chair
Recent News
2026-01-19
2026-01-19
Company data provided by crunchbase