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UAB Medicine · 16 hours ago

Capacity Analyst II - Capacity Management

United States

Full-time

Remote

Senior Level

7+ years exp

UAB Medicine is seeking a Capacity Analyst II to ensure the structure of templates aligns with guidelines and standards. The role involves serving as a systems and support analyst expert in the design and build of provider templates, contributing to strategic access initiatives, and achieving organizational access targets.

BiotechnologyHealth CareManufacturingPharmaceutical

H1B Sponsor Likely

Responsibilities

High school diploma/GED, and eight (8) years appointment scheduling, provider daily/master schedule change experience, or equivalent experience

Experience in leading change, customer advocacy, and continuous improvement methodologies

High speed internet access

Dedicated, secure and safe workspace

Noise-free environment to take patient calls

Qualification

Appointment schedulingTemplate designCustomer serviceInterpersonal skillsCommunication skills

Required

High School Diploma or GED

7 - 10 Years of experience in appointment scheduling, provider daily/master schedule change experience, or equivalent experience

Experience in leading change, customer advocacy, and continuous improvement methodologies

High speed internet access

Dedicated, secure and safe workspace

Noise-free environment to take patient calls

Must be self-directed / self-motivated

Must have excellent communication and possess outstanding customer service and interpersonal skills

Ability to perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure

Ability to accept responsibility for one's own work

Ability to work independently

Ability to recognize the rights and responsibilities of patient confidentiality

Ability to convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief

Ability to relate to others in a manner which creates a sense of teamwork and cooperation

Ability to communicate effectively with people from every socioeconomic, cultural and educational background

Ability to exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment

Ability to perform effectively when confronted with emergency, critical, unusual or dangerous situations

Demonstrate the quality work ethic of doing the right thing the right way

Maintain a customer focus and strive to satisfy the customer's perceived needs

Company

UAB Medicine

Glassdoor3.8

UAB medicine is a pharmaceutical company, it's operate in many country, mainly manufacturing heart problems medicine.

Founded in 1945

Birmingham, Alabama, USA

10001+ employees

https://www.uabmedicine.org

H1B Sponsorship

UAB Medicine has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (101)

2024 (84)

2023 (54)

2022 (62)

2021 (59)

2020 (57)