iTech US Inc ยท 12 hours ago
Desktop Engineer (Laboratory systems)
San Diego, CA
Contract
Onsite
Mid LeveliTech US Inc is seeking a Desktop Engineer specializing in laboratory systems. The role involves active maintenance and support of laboratory IT systems, ensuring security and stability while addressing business needs and regulatory compliance.
Information TechnologySoftware
Responsibilities
Active maintenance of all laboratory systems to constantly improve the security and overall stability of the global laboratory environment
Pro-active support of all business needs in the labs to design, implement and maintain innovative technologies Strong reporting of all requests, incidents and problems using ServiceNow ticketing
Support the customers to provide optimum solutions for data handling (e.g. Data Archiving) considering regulatory compliance and data security and integrity
Installation and maintenance of laboratory specific PCs, periphery, network connections, and communication devices
Support and maintain System Imaging, System Monitoring and Firewall Management
Fulfill service ownership responsibilities within assigned service towers
Actively support the implementation of the RLS service structure
Contribute to the creation and maintenance of the required service components / documentation
Monitoring the performance of our services and continuously improve the corresponding processes
Maintaining continuous inventories for hardware, software and network
Builds up and maintains strong relationship with Customers, Business Partners and Service Units as well as the global RLS ( Regional Lab Support ) team
Actively supports the management of Informatics Operations, Technical Operations and Laboratory Informatics Systems & Support in pRED Operations
Qualification
Required
Experience in laboratory IT systems maintenance and support
Proven track record in stakeholder management
Familiarity with ServiceNow
Experience with regulatory compliance in a laboratory environment
Knowledge of data privacy and security best practices
Preferred
Relevant industry certifications (e.g., ITILv3, CompTIA Network+, SAFe Agile) are a plus
Company
iTech US Inc
iTech has been providing IT staffing, custom software services, and data solutions for over 18 years to some of the largest and most well-known corporations in North America.
Founded in 2001
501-1000 employees
H1B Sponsorship
iTech US Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (68)
2023 (85)
2022 (75)
2021 (111)
2020 (179)
Funding
Current Stage
Late StageTotal Funding
unknown2017-09-25Acquired
Leadership Team
Kishore Khandavalli
Founder and CEO
Company data provided by crunchbase