YMCA of Natrona County ยท 8 hours ago
Member Service Representative
Casper,WY,US
Full-time
Onsite
New Grad, Entry LevelYMCA of Natrona County is a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Member Service Representative role focuses on delivering excellent service to members and guests while engaging them with Y programs and services.
Health Wellness & Fitness
Responsibilities
Provides excellent service to members, guests and program participants in the Y and on the phone, contributing to member retention
Conducts interviews and/or tours responsive to the needs of prospective members; sells memberships
Builds relationships with members; helps members connect with one another and the YMCA
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues
May monitor the locker rooms as required
Applies all YMCA policies to support member services
Actively participates in department and branch staff meetings and/or related training
Performs other duties as assigned
Qualification
Required
At least 16 years of age
Excellent interpersonal and problem solving skills
Previous customer service, sales or related experience
Basic knowledge of computers
Ability to work independently with attention to detail required
Ability to relate effectively to diverse groups of people from all social and economic segments of the community and successful clearance of background check
Company
YMCA of Natrona County
The Y is the leading nonprofit committed to strengthening community by connecting all people to their potential, purpose and each other.
Founded in 1957
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase