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PharMerica · 12 hours ago

Customer Service Pharmacy Technician

Phoenix, AZ

Full-time

Onsite

Entry Level

$21/hr - $23/hr

1+ years exp

PharMerica is a closed-door pharmacy focused on fulfilling the pharmaceutical needs of long-term care and senior living clients. The Customer Service Pharmacy Technician coordinates communication between pharmacy, providers, and facilities while resolving prescription issues efficiently and courteously.

BiotechnologyHealth CareHospital

Responsibilities

Answer and submit inquiries regarding patient information and medication therapies

Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests

Assist the pharmacist with facility and physician office communications

Obtain patient information for our database by calling patient care representatives and physician offices

Utilize judgement in knowing when to escalate issues to the management level

Utilize various programs such as Outlook, Excel and Microsoft Word

Complete assigned projects upon request in a timely manner

Perform other tasks as assigned

Qualification

Customer service experiencePharmacy Technician CertificationHealthcare/pharmacy experienceComputer skillsOral communication skillsAttention to detailProblem solving skills