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Dollar Bank · 1 day ago

Video Teller

Pittsburgh, PA

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Dollar Bank is a financial institution seeking Video Banking Tellers to assist customers with transactions via Personal Teller Machines. The role involves processing transactions, promoting bank products, and providing quality customer service.

BankingFinancial ServicesLendingVenture Capital

Responsibilities

Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers and loan payments

Initiate conversations to uncover customer needs and promote Dollar Bank products and services and effectively refer customers to appropriate team members when needed

Act with confidence by helping customers with their questions and take initiative while using sound judgment in decision making and problem resolution

Promote good customer relations by consistently providing quality service with a friendly demeanor, can-do attitude, and a willingness to always help

Qualification

Customer service experienceInterpersonal skillsCommunication skillsProficient computer skillsMath aptitudeSelf-starter

Required

High School diploma/GED required

Candidate must possess at least six months of customer service experience; teller experience preferred

Excellent interpersonal/communication skills and professional manner required

Must be a highly motivated self-starter

Proficient computer skills and a good math aptitude are required

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions