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University of Maryland Medical System · 4 hours ago

On-call Staffing Coordinator

Linthicum Heights, MD

Part-time

Onsite

Entry Level

$21.50/hr - $26/hr

1+ years exp

The University of Maryland Medical System (UMMS) is an academic private health system focused on delivering high-quality care and innovation. They are seeking an On-call Staffing Coordinator to support staffing operations outside of regular business hours by managing urgent staffing needs and ensuring adequate coverage across their member organizations.

Hospital & Health Care

Responsibilities

Answers and documents calls related to staffing issues during off-hours

Responds promptly to real-time staffing requests and emergent callouts

Arranges backfill coverage for unexpected absences to ensure adequate patient care coverage

Coordinates deployment of available PRN and long-term staff to meet immediate needs

Updates scheduling systems with sick calls, last-minute changes, and urgent reassignments

Ensures accurate and timely communication of schedule updates to impacted units and team members

Documents all off-hours staffing actions in the scheduling system

Prepares brief handoff reports for the daytime Staffing Coordinators and/or Operations Manager

Maintains up-to-date contact information and reference resources to support efficient responses

Provides professional and responsive customer service to clinical leaders and staff during off-hours

Fosters trust by communicating with clarity, accuracy, and timeliness

Escalates unresolved or complex issues to leadership as appropriate

Perform all other duties as assigned

Qualification

Staffing CoordinationScheduling SystemsAdministrative SupportCustomer ServiceCommunication Skills

Required

High school diploma or GED

One year of experience in staffing, scheduling, or administrative support

Preferred

Associate's degree

Healthcare experience

Company

University of Maryland Medical System

Glassdoor3.4

The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization.

Founded in 1984

Baltimore, MD, US

10001+ employees