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USA TODAY Co., Inc. · 4 days ago

Director of Election Results Operations

United States

Full-time

Remote

Director/Executive

$108K/yr - $169K/yr

7+ years exp

USA TODAY Co., Inc. is a diversified media company dedicated to empowering and enriching communities. They are seeking a Director of Election Results Operations to oversee the buildout of a modern election results operation capable of delivering fast, accurate, verifiable data across the country.

Newspapers

No H1B

Responsibilities

Lead the development and implementation of a comprehensive national operation for election results reporting, including planning, readiness, and election-night execution

Partner with cross-functional teams to define requirements and ensure reliable systems and workflows that support real-time results gathering and verification

Establish and manage field operations in all states, including staffing models for coordinators, clerks, stringers, and temporary support roles

Oversee recruitment, onboarding, training, and performance management for large election-cycle workforces

Develop and enforce clear protocols for validation, issue escalation, quality control, and timely publication of results

Coordinate closely with editorial leadership, data teams, and operational partners to ensure accuracy, consistency, and transparency in reporting

Maintain strong professional relationships with election officials and other external partners through designated field staff

Drive operational rehearsals, scenario planning, and continuous-improvement processes across cycles

Deliver clear reporting to senior leadership on readiness, staffing, timelines, and risk assessments

Qualification

Election results operationsOperational designTeam leadershipData managementProcess designJudgment under pressureCommitment to accuracyCommunicationCollaboration skills

Required

Bachelor's or master's degree in communications, journalism, marketing or related field or equivalent combination of education and experience

Significant experience (7–12+ years preferred) working in U.S. elections, election results operations, election data management, or comparable newsroom or civic-tech environments

Deep understanding of how election results are reported across diverse jurisdictions, including manual, hybrid, and automated systems

Demonstrated ability to lead large, distributed teams, including temporary and freelance staff, in high-stakes, deadline-driven environments

Experience working alongside technology, data, or product teams to define operational needs and ensure reliable tools and workflows

Strong background in process design, quality assurance, and operational problem-solving

Excellent communication skills and the ability to collaborate across multiple disciplines and time zones

High level of judgment and calm decision-making under time pressure

Commitment to accuracy, transparency, and public trust in election reporting