Jani-King International, Inc. ยท 3 days ago
Regional Assistant
St Louis, MO
Full-time
Onsite
Entry Level
$22/hr - $24/hr
2+ years expJani-King International is the global leader in commercial cleaning franchising, and they are seeking a detail-oriented and proactive Regional Assistant to join their St. Louis team. This role focuses on accounting, administrative support, and customer service to ensure smooth operations in the regional office and provide high-level support for franchisees and clients.
Facilities Services
Responsibilities
Manage accounts receivable by processing invoices, applying payments (ACH, credit card, check), and reconciling accounts
Monitor aging reports, follow up on outstanding balances, and support the Regional Director in achieving collection goals
Maintain accurate billing records and ensure compliance with company financial procedures
Set up new customer accounts and ensure accurate documentation and onboarding
Log and track customer complaints, coordinating with operations for timely resolution
Maintain organized franchisee files, reports, and performance records
Serve as a professional and responsive point of contact for clients and franchisees via phone, email, and in-person
Support the Regional Director with scheduling, reporting, and day-to-day office needs
Order supplies, manage vendors, and ensure the office is fully equipped to support staff and franchisees
Draft correspondence, prepare reports, and update records to support office operations
Assist with organizing regional meetings, events, and training sessions
Coordinate special projects and assignments by setting objectives, tracking progress, and collaborating with team members
Provide administrative and logistical support for regional initiatives and corporate directives
Contribute to a positive, team-oriented office culture by supporting communication and collaboration across departments
Qualification
Required
2+ years of experience in accounting, administrative, or office support
Proficiency in Microsoft Office (Excel, Word, Outlook) and general office software
Knowledge of cash application, invoicing, billing, and collections
Strong organizational skills with attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced office
Excellent customer service and communication skills (verbal and written)
Professional, articulate phone presence with strong follow-up skills
Dependable, resourceful, and proactive problem solver
Benefits
Reputation & Reach : Join the most recognized name in commercial cleaning franchising
Impact : Play a key role in supporting regional growth, franchisees, and client relationships
Career Growth : Gain valuable experience with potential to advance into leadership or specialized roles
Support & Training : We provide the tools, systems, and mentorship to help you succeed
Culture : Work in a professional office setting with a team that values collaboration and results
Stability : Be part of a global company with a long history of success in a growing $100 billion industry
Company
Jani-King International, Inc.
Jani-King International has been a leader in the commercial cleaning services industry for 55 years as the first commercial cleaning franchise company with local support offices.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janice Fields
Chief Executive Officer
Jon McAlpine
Chairman and CEO
Company data provided by crunchbase