NTT DATA North America ยท 1 month ago
L2 Field Engineer
GA
Full-time
Onsite
Mid Level
3+ years expNTT DATA is a recognized leader in IT and business services, and they are seeking a skilled L2 Field Engineer to join their team. This role involves performing network installations, troubleshooting, and collaborating with client IT teams while requiring significant travel across the Southeastern United States.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Perform rack and stack of network devices, servers, and firewalls
Ability to cable devices including working with copper, fiber (single and multi-mode), and SFPs. Ability to work with patch panels, port maps, and cabling best practices
Install, terminate, and test Ethernet and fiber optic cables
Perform cable management to ensure organized and efficient cabling infrastructure
Troubleshoot and resolve connectivity issues related to cabling
Upgrade OS versions on network devices from vendors such as Cisco, Meraki, Aruba, Juniper, Palo Alto, F5, and Fortinet
Apply network configurations to devices from various vendors
Gain console access to network devices for configuration and troubleshooting
Troubleshoot and resolve network connectivity issues, ensuring minimal downtime and optimal performance
Work with common network protocols and tools to diagnose and resolve network issues, including BGP, OSPF, EIGRP, spanning tree, VLANs, and QoS
Respond to escalated client requests and escalate unresolved, or complex problems, to the relevant third parties
Assist with the documentation of standard operating procedures relating to installations and fixes
Take ownership of assigned work and issues that may arise
Collaborate with client IT teams, onsite and remotely to implement network changes and upgrades
Create, maintain, and update network documentation, including diagrams, configurations, and procedures
Assist in the design and implementation of network projects and initiatives
Ability to travel 50-75% required. Must live near a major airport
Physical ability to lift and carry equipment, climb ladders, and work in confined spaces
Must be able and willing to work at heights up to 12 feet using ladders and/or up to 40 feet with scissor lifts, as needed
This position may require working in various environments, including data centers, office buildings, and construction sites
Stay current with industry trends and advancements in network technologies
Perform any other related tasks as required
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience
Minimum of 3-5 years of experience in network engineering, with a focus on field services roles preferred
Ability to travel 50-75% required. Must live near a major airport
Physical ability to lift and carry equipment, climb ladders, and work in confined spaces
Must be able and willing to work at heights up to 12 feet using ladders and/or up to 40 feet with scissor lifts, as needed
Experience conducting LAN and network surveys
Good knowledge of network protocols, routing, and switching
Experience with cable testing tools and equipment
Experience with network monitoring and troubleshooting tools
Familiarity with network security principles and best practices
Familiarity with network devices and their connectivity requirements
Ability to read and interpret network diagrams and schematics
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Preferred
Relevant certifications such as CCNA or equivalent are preferred
Existing Scissor Lift and Fall certifications are preferred. A willingness to obtain and hold certifications, at NTT expense, is required
Benefits
Medical, dental, and vision insurance
Flexible spending or health savings account
Life, and AD&D insurance
Short-and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally required benefits
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
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