Inside Higher Ed · 1 week ago
Financial Aid Advisor II - Federal Loans
Commerce, TX
Full-time
Hybrid
Entry, Mid Level
1+ years expInside Higher Ed is associated with East Texas A&M University, which is a fast-growing public university committed to academic excellence and student success. The Financial Aid Advisor II – Federal Loans serves as a subject matter expert for federal direct loan reconciliation and provides counseling to students on their rights and responsibilities regarding federal loan programs.
Digital MediaEducationHigher EducationJournalismRecruiting
Responsibilities
Serve as primary contact by monitoring loan reports from the National Student Loan Data System (NSLDS) for information regarding individual student loan defaults, bankruptcies, student loan overages, and loan discharges. Determine financial aid eligibility and update student records as needed
Reviews COD import/export file review for loan origination and disbursement rejections, making corrections as needed
Develop and maintain process guides for federal loan reconciliation
Serves as private loan disbursement specialist
Support Financial Services by monitoring disbursements within designated timeframe to the Department of Education for the Federal Direct Loan programs
Serves as backup for monitoring enrollment reports and determining financial aid eligibility based on enrollment changes. Update student records as needed and notify students
Work closely with technical support staff to insure proper function of BANNER processes associated with origination and disbursement reports
Serve as a trained backup committee member for financial aid appeals and special circumstances
Provide support to current and prospective students; serves on the Welcome Center advising schedule
Assist with training of new hires for the Financial Aid Office and Front Line staff
Provide support to the Assistant Director of Financial Aid
Qualification
Required
Bachelor's degree or an equivalent combination of education and experience
One (1) year related experience
Knowledge of Microsoft Office Suite
Oral and written communication skills
Customer service skills
Ability to multitask and work collaboratively with others
Ability to work independently
Must be in good standing on any Federal student loans
Preferred
Experience in organization, planning or in higher education preferred
A thorough and working knowledge of federal, state, and Texas A&M University- Commerce laws, regulations, practices and procedures pertaining to student financial aid a plus
A thorough and working knowledge of BANNER
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
Research & Development World
2025-05-03
Business Standard India
2025-04-11
Company data provided by crunchbase