Google CCAI – Contact Center AI Tech Lead jobs in United States
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Sensiple · 5 hours ago

Google CCAI – Contact Center AI Tech Lead

positionHartford, CT
timeContract
remoteHybrid
seniorityLead/Staff

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience and Contact Center Solutions. They are seeking a Google CCAI – Contact Center AI Tech Lead to design and develop AI applications and infrastructure for the Contact Center platform.

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H1B Sponsor Likelynote
Hiring Manager
Kiruthika K
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Responsibilities

Design and develop AI applications and infrastructure for the Contact Center platform
Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies
Stay current with the latest AI trends and technologies, especially Google GCP or Azure AI for Contact Center
Create and maintain AI models and algorithms
Conduct AI research to improve existing systems and develop new technologies
Identify opportunities for AI solutions within the organization and propose strategic plans
Train team members and stakeholders on AI and its applications
Ensure compliance with data privacy regulations in AI applications
Monitor the performance of AI systems and make necessary adjustments

Qualification

Google CCAIContact Center experienceGoogle GCPAzure AIAI researchAI model developmentData privacy compliance

Required

Google CCAI (Google Contact Center AI)
Strong Contact Center domain experience

Company

Sensiple

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Glassdoor3.5
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Sensiple empowers enterprises with AI-driven, cloud-ready solutions and services that is aimed at streamlining operations, enhancing user experience, and unlocking unmeasurable business value.
dateFounded in 1999
location
Iselin, New Jersey, USA
people-size201-500 employees
web-link
http://www.sensiple.com

H1B Sponsorship

Sensiple has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2022 (3)
2021 (1)
2020 (6)

Funding

Current Stage
Growth Stage

Leadership Team

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Vinoth Subramanian
Associate System Engineer
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Company data provided by crunchbase