Apply on Employer Site

Monogram Health · 1 day ago

Program Manager Strategy

United States

Full-time

Remote

Mid Level

3+ years exp

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for patients with multiple chronic conditions. The Program Manager will analyze operational performance, identify areas for improvement, and launch new processes to optimize clinical program performance, focusing on strategic clinical growth areas within the organization's care model.

Health CareHospitalWellness

Responsibilities

Collaborate with program leaders to analyze current processes and develop and implement new workflows and initiatives in an effort to streamline operations

Develop and maintain Salesforce dashboards and reporting tools to monitor operational performance and clinical KPIs

Use data to drive continuous improvement, adjust workflows, and proactively identify potential issues

Serve as a go-to resource for specialty clinicians for operational issues, workflows, and productivity questions

Provide project management support for larger initiatives, including creating project plans and tracking milestones, timelines, progress, and action items to ensure timely and successful completion

Create and maintain program playbooks, toolkits, best practices, job aids, and business documentation to support scaling and operational consistency

Own and manage recurring process audits, ensuring adherence to protocols, timely completion, and accurate submission of results; analyze findings to inform continuous improvement

Coordinate and track progress for in-house clinician education programs, including specialty program onboarding, to include schedule coordination, checklist management, and act as a concierge throughout the onboarding process

Develop program performance reporting and present performance metrics in regular meetings with organizational leaders to align programmatic expectations and outcomes

Develop executive-level PowerPoint presentations for various stakeholders to communicate new initiatives, project status, program performance, helping to drive transparency and alignment on key projects and performance

Qualification

Healthcare strategyProgram operationsSalesforce proficiencyData analysisPowerBI proficiencyExcel proficiencyWorkflow mappingProject managementAnalytical mindsetInterpersonal skillsDetail orientedSelf-starterFlexibility

Required

Bachelor's degree in business, healthcare administration or related field

3+ years of healthcare strategy, product development, program operations, management consulting, or M&A experience

Strong proficiency in Salesforce, PowerBI, and Excel

Experience mapping workflows in Visio or similar tools

Detail oriented with excellent analytical and problem-solving skills

Ability to work independently and collaboratively with cross-functional teams

Flexibility and ability to thrive in a fast-paced, high growth environment

Project management skills

Self-starter and an independent, critical thinker with ability to perform detailed data analysis and recommend actions and processes based on those analyses

Excellent verbal communication and interpersonal skills both in person and on the phone; track record of successfully delivering recommendations and building rapport at an executive level

Analytical and data-driven mindset

Preferred

Graduate degree in relevant course of study (e.g., MBA) strongly preferred

Experience in startup environments or growth stage companies strongly preferred; in lieu of specific company stage experience, track record of launching new strategic initiatives within larger corporate environments

Benefits

Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts

Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources

Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave

Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts