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Creative MultiCare · 1 day ago

Service Drain Technician

Jacksonville, FL

Full-time

Onsite

Entry Level

1+ years exp

Creative MultiCare is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi-family properties. They are seeking enthusiastic service drain technicians to perform diagnostics, repairs, and maintenance on sewer and drain systems for their customers.

Consumer Services

Responsibilities

Diagnose both common and uncommon drainage problems and effectively educate customers on your findings and solution options

Perform repairs and preventative maintenance on drainage systems, including clearing blockages

Operate specialized drainage equipment such as drain snakes, hydro-jetters, and drainage cameras

Execute inspections of sewer and drain systems with keen attention to detail

Respond to drainage emergencies swiftly and steadily

Uphold and comply with quality, safety, and regulatory standards at all times

Foster and build lasting relationships with customers through outstanding service

Document all quotes, invoices, and work performed with in-depth precision

Communicate professionally and conscientiously in all customer and team interactions

Maintain company equipment and company vehicle with care

Qualification

Drainage system diagnosticsPlumbing systems knowledgeSpecialized drainage equipmentCustomer service skillsProblem-solving skillsBasic computer skillsEnglish proficiencyTime management skillsTeam collaborationAdaptability

Required

Minimum of 1 year of dedicated experience in servicing drains

A passion for drainage!

Skilled at creative problem-solving and critical analysis

A thorough understanding of plumbing systems with proficiency in diagnosing and resolving most drainage issues autonomously

Excellent communication and customer service skills with a focus on active listening

Eagerness to learn and apply new drainage techniques and technologies

Friendly demeanor with a positive go-getter personality

Self-starter mentality with great time management skills

Flexibility, adaptability, and reliability in the field

Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities

Basic computer and smartphone skills

Availability to work Monday-Friday with a mandatory weekend and overnight on-call rotation

Proficiency in English, including reading, writing, understanding, and speaking

Ability to perform all necessary physical aspects of the job, including, but not limited to, lifting, moving, pushing, pulling, and carrying at least 60 pounds; standing, kneeling, and crawling for extending periods of time; and working in a variety of environments including expose to heat, cold, rain, dust, sewage, rodents/pests, small/tight spaces, and heights; and the ability to pass the DOT physical exam annually (as applicable)

At least 21 years of age (for insurance purposes)

Valid driver's license with a minimum of three years of driving experience and satisfactory driving record

Capability to pass background check and drug screening