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Sun Communities & Sun Outdoors · 19 hours ago

District Asst. Resort Manager

Gwynn, VA, US

Full-time

Onsite

Entry Level

1+ years exp

Sun Communities & Sun Outdoors is an industry-leading organization seeking a District Assistant RV Resort Manager. This role involves supporting the district by assisting with daily operations at a Sun RV Resort, including management, office administration, marketing, and maintenance, while serving as a point of contact for guests and residents.

Real Estate

Responsibilities

Ensures guests and residents receive the highest levels of service consistent with Sun’s Customer Service philosophy. (Essential)

Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations. (Essential)

Handles resident and guest complaints/inquiries in a timely & professional manner by communicating through a variety of means, and offers solutions consistent with guidelines established by Sun. Written correspondence to inquiries must be sent by the RVP. (Essential)

Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures

Coordinates the timely distribution of rental increase and lease renewal notices (if applicable)

Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins

Ensures compliance of policies designed to increase team member safety. Completes and submits workers’ compensation accident reports and incident reports on a timely basis

Consults District RV Resort Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline

Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures

Ensures that overall resort appearance is well maintained and groomed to Sun’s curb appeal standards

Qualification

Property management experienceYardiRMS proficiencySalesLeasing experienceFair housing lawsBasic accounting principlesBasic computer proficiencyLeadership abilitiesCommunication skillsOrganizational skillsNegotiation skills

Required

High School Diploma or GED (Required)

1 year in experience in the property/resort management industry (Required)

Demonstrated leadership abilities

Excellent verbal and written communication skills

Strong organizational and negotiation skills

Knowledge of basic accounting principles

Ability to thrive in a fast-paced environment

Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law

Basic computer proficiency including email, internet and Microsoft Office Suit

Flexibility to respond to resort needs during non-business hours

Preferred

6 months in previous sales & leasing experience (Preferred)

6 months in experience using Yardi and/or RMS (Preferred)

Benefits

Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental Plan

Vision Plan

Voluntary Health and Dependent Care Reimbursement Accounts

Life and Accidental Death and Dismemberment Insurance

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Get paid daily with DailyPay

Paid Parental Leave

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance