Yale University · 2 weeks ago
Director, Staff Operations FAS, GSAS and Yale College
New Haven, CT
Full-time
Hybrid
Director/Executive
$120K/yr - $225K/yr
10+ years expYale University is committed to contributing to a better tomorrow and is seeking a Director of Staff Operations for FAS, GSAS, and Yale College. The role involves providing strategic leadership, managing staffing support, and collaborating with various departments to improve administrative services for faculty, students, and staff.
AssociationBusiness DevelopmentEducationMedicalSocial Entrepreneurship
Responsibilities
Provides strategic, innovative leadership and support to department leadership including identifying, evaluating, and leading university-wide initiatives to improve the administrative support for faculty, students, and staff at Yale
Engages fully as a member of the Business Operations senior leadership to develop and cultivate a high performance team in support of the University’s mission and goals
Partners with specific institutional functional owners to ensure close collaboration on policy, process and technology changes. Keeps Business Operations leadership informed of priorities and plans of the institutional function. Ensures the functional owner partners understand Business Operations priorities and plans
Identifies, evaluates, and pursues opportunities to improve the effectiveness and efficiency of business and administrative services provided to departments. Ensures that divisions are appropriately engaged in institutional initiatives, and that lead administrators are prepared and effective change leaders
In close collaboration with the Senior Lead Administrator, FAS, ensures business operations are effectively and strategically managed across business and administrative functions
Navigates and interprets the union contract and, in partnership with Labor Relations, provide direction on current and emerging matters; will serve as a primary point of contact for union leadership ensuring the exchange of information and fostering a collaborative relationship
Works in partnership with leadership and human resources, on recruitment and hiring including development of job descriptions; responsible for creation of job requisitions and the posting process; staff onboarding and offboarding; serve as the in house expert and liaison on all staffing matters
Determines training requirements and leads training initiatives and work opportunities for business operations staff to promote effective and consistent business support. Ensures compliance with training requirements
Provide leadership and expert guidance around Yale’s performance management process including goal setting, performance reviews and the annual merit process; serve as a change leader in advocating and providing leadership on talent planning, talent development and succession planning
Serves on university steering and advisory committees as appropriate. Represents divisions on university-wide projects as necessary
Qualification
Required
Demonstrated experience with complex strategic planning and resource allocation
Demonstrated experience in managing relationships and influencing outcomes
Strong aptitude for systems and attention to detail with demonstrated ability to be reliable and meet deadlines
Ability to work independently on projects; with a demonstrated and deep desire to deliver exceptional level of customer service, collaboration and the ability to initiate change
Strong interpersonal skills and demonstrated ability to communicate in a clear, consistent and collegial manner, and ability to think like their assigned partners
Bachelor's Degree and 10 years of experience with 3 years in a leadership role
Preferred
Experience working in a Human Resources position
Experience with budgeting, forecasting, and financial review
Experience managing employees with a union contract
Company
Yale University
Yale University is a research and education institution that prioritizes its students.
10001+ employees
H1B Sponsorship
Yale University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (355)
2024 (449)
2023 (214)
2022 (208)
2021 (190)
2020 (155)
Funding
Current Stage
Late StageTotal Funding
$42.86MKey Investors
Bezos Earth FundAlfred P. Sloan FoundationHyundai Hope On Wheels
2025-10-23Grant
2025-05-21Grant· $0.05M
2023-01-01Grant· $1.27M
Leadership Team
Geoffrey Chatas
Senior Vice President for Operations
Jack Callahan
Senior Vice President for Operations
Recent News
Government Technology US
2026-01-22
2025-12-10
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