Houston Food Bank · 3 weeks ago
Senior Manager of IT Infrastructure
Houston, TX
Full-time
Onsite
Mid, Senior Level
$109K/yr - $136K/yr
7+ years expHouston Food Bank is seeking a Senior Manager of IT Infrastructure to oversee the planning, implementation, maintenance, and security of the organization's technology infrastructure. This role involves leading a team to ensure operational excellence and cybersecurity resilience while aligning technology solutions with organizational goals.
Non Profit
Responsibilities
Drives the architectural direction and execution of technology initiatives across hybrid IT/OT environments while ensuring operational excellence, cybersecurity resilience, and regulatory compliance in alignment with HFB’s Mission and business needs
Designs, implements, and manages the organization’s IT infrastructure, including networks, servers, storage, cloud operations, and related systems
Participates in the development and execution of IT infrastructure policies, strategies, procedures, and best practices
Executes infrastructure strategies aligned with business goals and IT service management requirements
Ensures optimal performance, reliability, and security of all infrastructure components
Leads disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity
Ensures the reliability, availability, scalability, and security of critical systems essential to business continuity
Supports ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk
Oversees procurement, installation, and maintenance of hardware, software, and infrastructure
Manages IT infrastructure projects, including upgrades, migrations, and new deployments, ensuring they are delivered on time and within budget
Oversees vendor relationships, contracts, and service level agreements (SLAs)
Ensures compliance with internal policies and external regulations (e.g., data security, privacy, HIPAA, ePHI, etc.)
Drives continuous improvement through automation, monitoring, and proactive maintenance
Maintains up-to-date documentation of the IT infrastructure environment and processes
Sets clear performance objectives, conducts regular reviews, and supports professional growth and technical excellence
Fosters an inclusive, collaborative environment that promotes teamwork, knowledge sharing, and continuous learning
Collaborates cross-functionally to align technology solutions with organizational goals
Assesses business needs to inform budgeting and financial management decisions with the ability to prioritize resources cost-effectively
Collaborates and aligns priorities with the Data team to maximize impact while minimizing disruption to the business
Qualification
Required
Bachelor's degree from an accredited college or university in Information Technology, Computer Science, or a related field
7-10+ years of recent experience managing IT infrastructure in a medium to large enterprise environment, with at least 3 years in a leadership role with direct reports
Strong knowledge of network and server architecture, virtualization, cloud computing (e.g., Azure, AWS), storage solutions, and security best practices
Experience with ITIL, project management methodologies, and IT compliance frameworks
Prior experience supporting a hybrid workforce
Extensive experience managing, protecting, and isolating confidential and sensitive data
Excellent leadership, written and verbal communication, and interpersonal skills
Expertise with infrastructure automation and Core DevOps practices
Working knowledge of compliance standards (e.g., ISO, NIST, GDPR)
Possess deep knowledge of Microsoft 365 ecosystem, including advanced SharePoint, Teams, and Power Platform implementations
Demonstrate exceptional adaptability, with keen attention to detail
Ability to work independently and as part of a team, managing multiple priorities and deadlines
Must have reliable transportation, a valid driver's license, and insurance
Preferred
Microsoft Windows Environment certifications preferred
Microsoft Office 365 Cloud Environment certification preferred
Company
Houston Food Bank
Houston Food Bank provides food for better lives by helping others achieve long-term stability.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.69MKey Investors
Amerigroup FoundationUnitedHealthcareThe Walt Disney Company
2023-07-25Grant· $0.45M
2022-08-10Grant· $0.24M
2022-07-14Grant
Leadership Team
Amy Ragan
Executive Gifts Officer
Nicole Lander
Chief Impact Officer
Recent News
Seattle TechFlash
2025-11-10
Company data provided by crunchbase