Barbizon Lighting Company · 5 hours ago
Field Service Technician
Barbizon Lighting Company is a leader in the entertainment lighting industry, providing innovative solutions for theatre, television, film, and education. The Field Service Technician role involves preparing and servicing lighting systems, providing technical support, and ensuring excellent customer service.
ArchitectureLightingManufacturingMedia and Entertainment
Responsibilities
Become a certified ETC Authorized Service Provider
Prepare and start up new stage & studio lighting systems
Provide field service for existing lighting systems and equipment
Provide technical phone support during, and after business hours
Train customers on new lighting equipment
Triage and repair lighting equipment
Provide excellent external and internal customer service
Advise systems integrators on system specifications
Evaluate project site conditions and status
Impress customers, contractors, and passersby with your cool, collected confidence
Qualification
Required
Become a certified ETC Authorized Service Provider
Prepare and start up new stage & studio lighting systems
Provide field service for existing lighting systems and equipment
Provide technical phone support during, and after business hours
Train customers on new lighting equipment
Triage and repair lighting equipment
Provide excellent external and internal customer service
Advise systems integrators on system specifications
Evaluate project site conditions and status
Impress customers, contractors, and passersby with your cool, collected confidence
Experienced with installation, operation and integration of entertainment and architectural lighting control systems
Background in Live Production, Broadcast or Film Production Industries
Fluent in DMX and network control configurations
Comprehends riser diagrams, technical schematics and related drawings
Excellent interpersonal, time management and problem-solving skills
Exceptional verbal and written skills
Able to work independently or as part of a team
Proficient with Microsoft Office 365
Available to travel to jobsites for extended periods (2 or more days)
Promotes a safe work environment and experience
Possess a valid driver's license with a clean driving record
Access to a personal vehicle for business use
Able to lift 50lbs safely
Able to work at height
Benefits
Medical
Dental
Life insurance
Long-term disability
Profit share
Matching 401k Plan at no cost to the employee
Fully funded healthcare benefits for all full-time employees and their dependents
Affordable vision
Pet insurance
Additional life insurance
Flexible Spending Plan
Pre-tax commuter benefits
Benefits VIP, a dedicated advocacy group that can help employees and their family members resolve benefits issues
Fully paid vacation
Sick/personal time
An additional ten paid holidays
Employee Stock Ownership Plan (“ESOP”)