Campus · 1 week ago
Admissions Team Lead
Campus Austin
Full-time
Hybrid
Mid, Senior Level
$72K/yr - $82K/yrCampus is on a mission to accelerate the talent of tomorrow and reimagine what college can be. The Admissions Team Lead is responsible for managing a team of Admissions Counselors, ensuring they achieve enrollment goals while maintaining a positive culture within the admissions department.
EdTechEducationHigher Education
No H1B
Responsibilities
Directly manage a team of 7–10 Admissions Counselors, providing coaching and support to help them achieve their individual goals
Encourage teamwork and foster a collaborative positive culture within the admissions department
Act as both a coach and manager, assisting with day-to-day operations
Oversee and support the counselors in managing their pipelines and ensuring accurate record-keeping
Conduct regular pipeline reviews to monitor progress, address challenges, and ensure that enrollment targets are met
Monitor counselors' performance, ensuring they can support prospective students effectively
Engage with individual admission counselors to ensure they meet their personal daily, weekly and cohort goals
Learn and master operational aspects of the admissions department and become an expert in programs and processes
Report to management on lead quality, volume, and any trends affecting their team
Recommend strategies for operational improvements to management
Ensure new information, processes, and updates are communicated effectively to the team, and hold counselors accountable for adherence
Act as both coach and manager, Score 2-3 intro calls weekly/AC and provide constructive feedback and identify skill gaps during coaching calls
Develop methods to motivate the team to meet their goals
Professionally develop Admissions Counselors through weekly 1-1 sessions and by working with the trainer to develop leadership training
Work with the Director and Trainer to onboard new counselors
Recommend additional training, improvement plans, or disciplinary actions for counselors as needed
Mentor and coach counselors for skill development and potential promotion
Delegate responsibilities fairly and lead by example
Lead by example while delegating roles and responsibilities in a fair and equitable manner
Qualification
Required
Extensive experience in admissions recruitment or high-volume student-facing sales environments
Prior leadership/management experience with direct-reports
Demonstrated ability to coach teams toward performance goals
Strong verbal and written communication skills
High emotional intelligence and ability to navigate interpersonal dynamics
Strong analytical and reporting skills
Preferred
Experience in a startup or rapidly scaling environment
Experience delivering presentations or representing a department externally
Background in training, facilitation, or curriculum support
Benefits
Medical, dental, and vision insurance
401(k) match
Fertility benefits via Carrot
Flexible Time Away + paid holidays
Hybrid work schedule
Company
Campus
Campus is an online college offering accredited degrees with live classes taught by a network of the world's top professors.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$101.6MKey Investors
General CatalystFounders Fund
2025-03-20Series B· $46M
2024-04-23Series A· $23M
2023-05-01Series A· $29M
Leadership Team
Jerome Pesenti
CTO
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