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Cognizant · 1 day ago

Business Analyst- Credit Cards (Global Consulting)

Mount Laurel, NJ

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $102K/yr

5+ years exp

Cognizant is a global consulting firm, and they are seeking a Business Analyst to support delivery of Client’s Credit Card initiatives. The role involves collaborating with various teams to deliver customer-centric solutions and requires strong skills in requirements writing and Agile delivery.

ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering

No H1B

Responsibilities

Support initiatives across credit card onboarding, transactions, payments, disputes, fraud, and servicing

Conduct stakeholder interviews and workshops to elicit, analyze, and document business requirements

Assist in process mapping, data analysis, and functional gap assessments to inform solution design

Write clear user stories, acceptance criteria, and test scenarios aligned to Agile delivery

Participate in backlog grooming, sprint planning, and sprint reviews; support UAT coordination and defect triage

Collaborate closely with developers and QA to clarify requirements and ensure traceability from requirements through testing

Incorporate U.S. regulatory and policy requirements into functional requirements and user stories

Work with Compliance and Risk teams to clarify requirements related to Reg Z (Truth in Lending), Reg E (Electronic Fund Transfer Act), consumer disclosures, fraud and dispute handling, and data privacy/security

Support documentation for controls, issues, and remediation activities

Maintain requirements and backlog in JIRA

Maintain documentation and knowledge base in Confluence

Prepare process flows, functional specifications, and test cases as needed

Qualification

Business AnalysisU.S. credit card knowledgeAgile deliveryJIRAConfluenceRegulatory complianceStakeholder managementProcess mappingDocumentation skillsCommunication skills