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USAJOBS · 14 hours ago

Program Manager (Center Director)

Citrus Heights, California, USA

Full-time

Onsite

Lead/Staff, Director/Executive

$164K/yr - $197K/yr

1+ years exp

USAJOBS is seeking a Program Manager (Center Director) for the Small Business Administration's Field Operations Center West (FOCW) in Citrus Heights, CA. In this role, you will be responsible for managing the disaster loan program implementation for various states and territories, ensuring effective coordination with federal and state agencies during disaster recovery efforts.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Operation and staffing of Disaster Field Offices and Disaster Recovery Centers in cooperation with state, local and Federal officials

Coordination and maintenance of a close working relationship with the Processing and Disbursing Center (PDC) and Disaster Lending Platform for the processing of loan applications from disaster survivors and the overall workflow

Spokesperson to other government agencies, to top business and industry officials, and to Congressional staff and committees

Coordination and acquisition of space, supplies, furnishing and equipment to meet the needs and goals of the FOCs response to major disasters

Responsible for organizing damage surveys for disasters where administrative declarations by SBA has been requested

Coordinates with Federal Emergency Management Agency (FEMA) where Presidential declarations have been requested. Coordination with the Field Operation Center Director in developing procedures and processes to respond consistently to all types of disasters; reviews and evaluates the substantive work of the Centers to assure compliance with center quality standards; and develops and implements corrective actions as necessary

Directly, or through subordinate staff, supervises Field Operations, Public Affairs, Information Technology (IT), and Administrative Support staff

Qualification

Program ManagementDisaster Recovery CoordinationStaff ManagementStrategic PlanningOperational OversightLoan ProcessingCommunication Skills

Required

U.S. citizenship is required

You must be able to obtain and maintain a Government travel credit card

Favorable background investigation required

A one-year supervisory/Managerial probationary period may be required

You may be required to complete a one-year probationary period for non-supervisors if you fail to complete the one-year supervisory probationary period

Education may not be substituted for experience for this position

To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-14 level in the Federal service

This specialized experience must demonstrate the following: Developing or implementing and communicating the strategy, vision and direction of an organization, such as a Federal, State or local government program office, department or field office; AND Overseeing, managing, or advising on the day-to-day operations of a disaster or loan-making organization/program; AND Analyzing and making recommendations or decisions on workload distribution and staffing requirements; AND Writing communications for internal and external customers to convey information such as policies, guidelines, operating procedures, position statements, funding requests/justifications, etc.; AND Communicating orally, or representing the organization, in meeting with high level government officials or private sector executives