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Tier4 Group · 9 hours ago

Healthcare Efficiency (Lean) Specialist – Hybrid 4855

Marietta, GA

Full-time

Hybrid

Senior Level

5+ years exp

Tier4 Group is seeking a Healthcare Efficiency (Lean) Specialist to enhance the operational efficiency of the clinical workforce. The role involves applying Lean methodologies to streamline processes, reduce waste, and foster a culture of continuous improvement within healthcare settings.

CRMInformation TechnologySoftwareVirtual Reality

Hiring Manager

Vince Godfrey

Responsibilities

Leads development and proper scoping of project A3s

Partners with A3 teams, analysts, and other contributors to establish accurate baselines

Facilitates identification of countermeasures and evaluates impact over time

Advises on change management approaches and collaborates to measure adoption and success

Iteratively refines countermeasures to ensure outcome optimization

Summarizes and communicates A3 findings and improvements

Works with leaders to share results, build buy‑in, and demonstrate value

Monitors improvements longitudinally to ensure sustainability

Executes escalation plans when milestones, timelines, or project outcomes are at risk

Partners with clinician leaders to identify and engage all relevant stakeholders

Works with initiative Process Owners to align cross-functional teams around shared goals

Identifies team dynamics that may hinder progress and escalates concerns appropriately

Coaches project leaders on effective team‑orientation and collaborative practices

Leads problem analysis sessions, root cause identification, and structured problem solving

Communicates progress, risks, and critical issues to stakeholders and leadership

Anticipates and evaluates the return on investment for all improvement initiatives

Performs needs assessments with diverse stakeholder groups

Identifies operational inefficiencies, waste, and workflow barriers

Refines problem definitions to avoid scope creep and maintain project focus

Develops a deep understanding of factors influencing clinician well‑being

Creates and maintains tools such as standard work, checklists, roadmaps, and job aids that support the adoption and sustainability of process improvements

Serves as an internal consultant, driving operational efficiency and consistency

Works with initiative committee chairs (A3 Owners) to design and run highly effective meetings

Advises the Physician Well‑Being Council and related committees on prioritization and process strategy

Contributes to the design and planning of new initiatives to maximize impact

Prepares content for newsletters and communications

Presents project outcomes at departmental, facility, and systemwide meetings

Collaborates with members on scholarly articles and research initiatives

Participates in monthly system Lean meetings to build relationships and maintain alignment

Engages with executive Lean leadership for mentoring and ongoing development

Performs additional responsibilities as assigned

Adheres to all policies, standards of work, and code of conduct

Qualification

Lean methodologiesSix Sigma Black BeltProcess improvementHealthcare experienceData presentationCoachingMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMentoringCreative problem-solving

Required

Bachelor's degree in Business Administration/Management, Engineering, Health Administration, or Health Science

Minimum 5 years of professional work experience

Minimum 3 years of experience in a healthcare environment

Experience managing others (formally or informally; direct reports not required)

Minimum 2 years leading process improvement initiatives within healthcare organizations

Demonstrated expertise with Lean/Quality Improvement methodologies (e.g., PDSA, Visual Management, Check Sheets, Histograms, Pareto Charts, Run Charts, Leading/Lagging Measures, Fishbone/Cause & Effect Diagrams, Standard Work)

Experience coaching and mentoring individuals or teams toward development and improved performance

Strong presence with the ability to quickly establish credibility across all organizational levels

Proven ability to influence positive and sustainable change across functional areas

Skill in partnering with operational leaders to gather, interpret, and present data succinctly

Ability to formulate actionable, prioritized plans aligned with organizational strategy

Highly organized, disciplined, persistent, and capable of navigating and overcoming complex barriers

Creative problem‑solving abilities, with initiative to lead and manage change effectively

Intermediate proficiency in Microsoft Excel, Word, and PowerPoint

Preferred

CSSBB – Six Sigma Black Belt highly preferred (strongly encouraged)

Company

Tier4 Group

Tier4 Group is a women-owned and diversity-certified technology Talent, Professional Services, Advisory, and Information Security firm with a national reach.

Founded in 2010

Alpharetta, Georgia, USA

201-500 employees