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HCRS (Health Care & Rehabilitation Services of Southeastern Vermont) · 4 hours ago

Program Development Manager

Springfield, VT

Full-time

Onsite

Mid, Senior Level

$54K/yr - $63K/yr

5+ years exp

HCRS (Health Care & Rehabilitation Services of Southeastern Vermont) is focused on providing developmental services and support. The Program Development Manager is responsible for planning, developing, and managing residential support programs, ensuring compliance with regulations, and overseeing staff training and development.

Health CareMedicalMental HealthNon ProfitRehabilitation

Responsibilities

Provides oversight and management of DS Residential Services

Supervises DS Program Development staff

Implements and manages residential Quality Control processes

Coordinates training and education for residential staff and contractors

Works with program management and staff to identify areas of improvement and facilitates training and professional development

Develops and administers periodic training for shared living providers & residential staff

Ensures consistent and effective communication with the DS Director and management team

Reviews and provides input individual service budgets

Develops and monitors SLP and service provider contracts

Ensures agency compliance with all required government safety and accessibility regulations

Develops recruiting strategies to ensure positions are filled with skilled and reliable staff and contractors

Oversees hiring of staff and contractors in accordance with agency best practices

Ensures HIPPA compliance

Reviews documentation to ensure compliance with all government regulations

Develops new residential and programming models

Provides quality assurance for program

Interviews, selects, supervises and trains staff for the program. Assigns and monitors staff responsibilities

Performs evaluations of staff

In conjunction with the Program Director, develops and manages program budgets

Qualification

Program managementBudget administrationSupervisory skillsTraining developmentRegulationsConflict resolutionCommunication skillsRelationship building

Required

Master's degree or Bachelor's degree with five or more years related experience and/or training: or equivalent combination of education and experience

Relevant experience should include program planning and management responsibilities

Ability to read, analyze, and interpret the most complex documents

Ability to listen effectively

Ability to respond effectively to the most sensitive inquiries or complaints

Ability to make effective and persuasive presentations on controversial or complex topics to senior management, public groups, groups of employees, or representatives from the funding sources

Ability to plan, develop, and manage a program budget

Ability to quickly understand the impact of funding changes on the Program

Ability to understand complex statistical operations used in research and quality management

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems

Ability to deal with a variety abstract and concrete variables

A valid driver's license or the ability to travel quickly from location to location

Requires a broad base of knowledge and expertise related to the provision of services within the individual program

Requires knowledge of relevant governmental regulations and regulatory bodies as well as other social service agencies and facilities involved in serving individual program consumers

Ability to effectively relate to a wide range of individuals, agencies, and organizations in a dynamic environment

Strong supervisory, management and organization skills as demonstrated by a program that functions smoothly, produces significant results with consumers, and encourages staff to grow professionally and personally

Demonstrated ability to develop and maintain excellent working relationships within and outside the agency

Demonstrated ability to prepare and administer the program budget by maintaining salary costs and other expenses within budgeted amounts, by maximizing all funding such as grants, Medicaid, Medicare Waivers, etc. without exceeding the total amount allocated

Demonstrated ability to effectively interview and select candidate's best suited to the position

Acts in accordance with all agency policies

Ability to hold staff accountable to agency policies and procedures and to provide feedback to staff for both positive and negative performance and behavior

Demonstrated ability to effectively resolve workplace conflict

Demonstrates, models, and actively supports program service philosophies

Actively supports the Program Director

Communicates necessary information from upper level management to staff

Demonstrated ability to work cooperatively and collaboratively

Considers various factors before acting and exercises sound judgement to make informed decisions in uncertain and/or complex situations