TransUnion · 15 hours ago
Customer Engagement Sr Analyst
Chicago, Illinois
Full-time
Hybrid
Mid, Senior Level
$62K/yr - $90K/yrTransUnion is a company that fosters a collaborative and innovative environment. The Customer Engagement Sr Analyst will contribute to the full system lifecycle, analyze customer business requirements, and ensure effective solution delivery for internal and external customers.
Credit BureauFinancial ServicesInformation TechnologyLegal
Responsibilities
Contribute to the full system lifecycle; from client and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers
Successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation
Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results
Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery
Qualification
Required
Bachelor degree or equivalent relevant work experience, preferably in the Financial Services industry
Excellent communication and interpersonal skills
Internal and external customer facing experience
Ability to translate technical and functional requirements and collaborate with technical counterparts
Can explain technical concepts in layman's terms to a non-technical audience
Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment
High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities
Familiarity working with data
Benefits
Flexible time off for exempt associates
Paid time off for non-exempt associates
Up to 12 paid holidays per year
Health benefits (including medical, dental, and vision plan options and health spending accounts)
Mental health support
Disability benefits
Up to 12 weeks of paid parental leave
Adoption assistance
Fertility planning coverage
Legal benefits
Long-term care insurance
Commuter benefits
Tuition reimbursement
Charity gift matching
Employee stock purchase plan
401(k) retirement savings with employer match
Access to TransUnion’s Employee Resource Groups
Company
TransUnion
TransUnion provides total credit protection all in one place from credit alerts, credit reports and credit scores.
Founded in 1968
10001+ employees
H1B Sponsorship
TransUnion has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (145)
2024 (134)
2023 (180)
2022 (227)
2021 (159)
2020 (186)
Funding
Current Stage
Public CompanyTotal Funding
$1.41B2018-04-26Post Ipo Debt· $1.4B
2015-06-25IPO
2014-10-16Series Unknown· $7.25M
Leadership Team
Christopher Cartwright
President and Chief Executive Officer
David Oliveira
Senior Vice President of Media Vertical Partnerships
Recent News
New Orleans CityBusiness
2026-01-11
2026-01-09
2026-01-07
Company data provided by crunchbase