ESP Associates, Inc. · 8 hours ago
IT Help Desk Technician (Entry Level)
Fort Mill, SC, US
Full-time
Onsite
Entry Level
2+ years expESP Associates, Inc. is seeking an IT Help Desk Technician in our Fort Mill, SC office. This is an excellent opportunity for an entry-level, service-oriented professional who is eager to learn and grow their career as part of a dynamic, collaborative IT team.
Responsibilities
Providing technical assistance and support to end users by responding to help desk tickets, running diagnostic programs, isolating problems and implementing solutions
Helping configure, build, and deploy machines for new employees
Providing support to remote ESP offices
Qualification
Required
Customer service attitude
Good verbal and written communication skills
Experience with laptops, workstations, cell phones, printing systems, and hardware trouble shooting
Working knowledge of Windows 7, Windows 10, Microsoft Office, and Office 365
Ability to work well in a highly collaborative, team setting
Ability to handle multiple tasks and competing priorities while supporting/communicating with IT teammates
Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company's driving (MVR) policy
Preferred
Experience with LAN/WAN support
Knowledge of VPN access and large-scale plotting systems
Experience with Microsoft Server 2016 and 2019 support
Experience with Hyper-V software and/or VM software
Associates Degree and/or 2+ years of experience in computer systems or corporate IT support
Benefits
Competitive compensation with yearly performance reviews and discretionary annual bonuses
401(k) (Traditional & Roth plans) with a guaranteed employer match of 100% up to the first 3% and 50% on the next 2% (eligibility after 60 days)
PTO (Paid Time Off) & 10 Paid Holidays
Tiered Health, Vision & Dental Insurance Options (eligibility after 30 days)
Behavioral Medicine through Teladoc
Short-Term Disability Insurance (Employer paid)
Long-Term Disability Insurance
Life Insurance
Pet Insurance
Education Reimbursement Opportunities
Flexible and Dependent Benefits Plan
Referral Bonuses
Company
ESP Associates, Inc.
The ESP name stands for engineering, surveying, and planning, but we’re much more than that.
501-1000 employees
H1B Sponsorship
ESP Associates, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase