Capital One · 11 hours ago
Instructional Designer, Principal Associate | Readiness & Associate Experience (Hybrid)
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, is seeking a Principal Associate for their Instructional Design team. This role will focus on designing and developing engaging learning materials to support Retail Banking Teams, ensuring effective learning experiences that drive performance and achieve business objectives.
Financial Services
Responsibilities
Partner with Principal Learning Consultants to own the design for specific programs and stand-alone offerings that support the learning & performance needs of associates in Branch, Cafes, and Small Business Banking
Complement the needs analysis process by identifying the additional context that will help to ensure successful transfer of skills to the job
Increase the effectiveness of learning solutions by identifying and recommending format/modalities that create an optimal learning experience and demonstrate an understanding of adult learning principles
Working with SMEs, design and develop curriculum, programs, learning materials, and performance support tools (including self-study, classroom, e-Learning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design)
Demonstrate an aptitude for, knowledge of, and agility with new learning technologies
Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs
Partner with other Instructional Designers and Learning Consultants on the team to support the ADDIE process, as appropriate
Create evidence-based assessments and evaluation methods
Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
Qualification
Required
High School Diploma, GED or equivalent certification
At least 4 years of experience in Instructional Design
At least 4 years of experience with learning content development tools (Articulate 360, Adobe Captivate, Adobe Design Suite, and Camtasia)
Preferred
5+ years of Training Design and Development for digital modalities
1+ years of experience in UI/UX and graphic design
2+ years of experience with mobile content creation, curation and delivery
2+ years of experience with Adobe Creative Suite (InDesign, Photoshop, and video editing software)
Proficiency with Google Suite
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Recent News
2026-01-13
Company data provided by crunchbase