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PNC · 2 days ago

Business Experience & Planning Specialist Sr - Legal

Pittsburgh, PA

Full-time

Onsite

Mid, Senior Level

3+ years exp

PNC is a company that values its people as its greatest differentiator and competitive advantage. The Business Experience & Planning Specialist Sr will be responsible for designing, delivering, and governing training programs to enhance the use of the Corporate Governance's knowledge management system among attorneys and staff.

BankingFinanceFinancial Services

No H1B

Responsibilities

Develop and execute a department‑wide training strategy that promotes core KM behaviors

Design and deliver role‑based curricula for attorneys, paralegals, and operations staff

Monitor, measure, and report on DMS (iManage) adoption and compliance

Support DMS upgrades and feature rollouts through readiness plans and training

Maintain a centralized Training Hub with on‑demand learning resources

Facilitate live and virtual trainings

Define and track KPIs

Qualification

Training Strategy DevelopmentContent DevelopmentData AnalysisBusiness Intelligence (BI)Strategic PlanningAnalytical ThinkingEffective CommunicationProblem Solving

Required

Strong facilitation, communication, and content development skills

University / college degree

3+ years of relevant / direct industry experience

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered